MSP-US-CA-JONES-IT
Jones IT
Managed service provider · San Francisco, California
51–200 staffFounded 2002
Last checked 8 Nov 2026 · 36 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Managed IT Services, Cybersecurity, and Compliance for Business.”reported by the company · itjones.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 200224 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- BackupCarboniteSite
- MailGoogle WorkspaceDNS
- NetworkingCisco MerakiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · support.itjones.com · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · itjones.com · 8 Nov 2026 |
| Carbonite | partner badge on their site · itjones.com · 8 Nov 2026 |
| Google Workspace (own mail) | detected (public DNS) · itjones.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From itjones.com/services, itjones.com/services/ai-it-services. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2ISO 27001GDPRITAR
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · itjones.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Outsourcing (as published) | Says it does not outsourcereported by the company · itjones.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1370 Harrison St, San Francisco, CA 94103Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | St. San Francisco, CAreported by the company · itjones.com · 8 Nov 2026 |
| Service area (as published) | We serve the Bay Area's most dynamic industries: AI and tech startups in San Francisco and Palo Alto, biotech and healthcare companies in South San Francisco…reported by the company · itjones.com · 8 Nov 2026 |
| Trading name | Jones ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Jones IT, Inc.reported by the company · itjones.com · 8 Nov 2026 |
| Phone (switchboard) | +1 415-578-7111Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 431 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 1000+reported by the company · itjones.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 · ISO 27001reported by the company · itjones.com · 8 Nov 2026 |
- Larger than 79% of the 348 MSPs in California with a known size.
- 3 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2002Foundedreported by the company · itjones.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in San Francisco
XantrionSan Francisco · 51–200 staff
goCloudOffice, Inc.San Francisco
WCC Technologies GroupChino · 51–200 staff
Crimson ITLos Angeles · 51–200 staff
Circle MSPGrand Terrace · 51–200 staff- CardonetLos Angeles · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in San Francisco · all MSPs in California · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from images.squarespace-cdn.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.itjones.com/
- www.itjones.com/about/story
- www.itjones.com/contact
- www.itjones.com/services
- www.itjones.com/terms-and-conditions
- www.itjones.com/managed-it-services/locations/bay-area
- www.itjones.com/services/ai-it-services
- www.itjones.com/about/clients-partners
- www.itjones.com/about/jobs
- www.itjones.com/services/short-term-it-projects/network-wifi-setup-support
- www.itjones.com/services/cybersecurity-compliance
- www.itjones.com/services/compliance-kickstarter-program
- www.itjones.com/about/reviews
- www.itjones.com/existing-clients
Anything not found stays empty. We never guess. Spot an error? Correct it.