MSP-US-MN-KLDISCOVERY-ONTRAC
KLDiscovery Ontrack
Managed service provider · Eden Prairie, Minnesota
501+ staffFounded 1985
Last checked 7 Nov 2026 · 24 sourced facts
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“Data recovery services from Ontrack in Minneapolis. The global leader since 1987 recovers data you thought was permanently lost.”reported by the company · ontrack.com · 7 Nov 2026
- Staff / size
- 501+
- Founded
- 198541 yrs
- Offices
- 2
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 2
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · ontrack.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (not found)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (offered)
From ontrack.com/en-us/services/tape, ontrack.com/en-us/about/security, ontrack.com/en-us/legal/privacy-policy. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSSOC 2ISO 27001GDPR
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Monday–Friday 8AM–5PM (local time)
| Support hours | Business hoursreported by the company · ontrack.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 8AM–5PMreported by the company · ontrack.com · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ontrack.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | response within 4 hoursreported by the company · ontrack.com · 7 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 9023 Columbine Rd, Eden Prairie, MN 55347Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Road Eden Prairie, MNreported by the company · ontrack.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | KLDiscovery OntrackGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 800-872-2599Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.8 / 5 from 775 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 501+ staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 1,001-5,000 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 · ISO 27001reported by the company · ontrack.com · 7 Nov 2026 |
- Larger than 96% of the 51 MSPs in Minnesota with a known size.
- 0 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 7 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1985Foundedreported by the company · ontrack.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Minnesota
Uptime LegalEden Prairie · 11–50 staff
IntegrisDuluth · 501+ staff
ITPartners+Mendota Heights · 51–200 staff
Imagine ITBloomington · 51–200 staff
ThriveonNew Ulm · 11–50 staff
OneNet GlobalMinneapolis · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Minnesota · other MSPs offering soc / mdr.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from ontrack.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.ontrack.com/en-us/location/minneapolis?utm_source=google&utm_medium=physical-location&utm_campaign=usa0001
- www.ontrack.com/en-us/about
- www.ontrack.com/en-us/about/history
- www.ontrack.com/en-us/services/tape
- www.ontrack.com/en-us/services/ediscovery
- www.ontrack.com/en-us/services/tape/auditing
- www.ontrack.com/en-us/contact
- www.ontrack.com/en-us/legal/terms-of-use
- www.ontrack.com/en-us/legal/cookie-policy
- www.ontrack.com/en-us/legal/legal-notices
- www.ontrack.com/en-us/legal/privacy-policy
- www.ontrack.com/en-us/partners/hp
- www.ontrack.com/en-us/partners/ibm
- www.ontrack.com/en-us/about/careers
- www.ontrack.com/en-us/about/security
- www.ontrack.com/en-us/data-recovery/it-cyber-security
- www.ontrack.com/en-us/press
Anything not found stays empty. We never guess. Spot an error? Correct it.