MSP-US-NC-LEVEL-SOFTWARE
Level Software
Managed service provider · Asheville, North Carolina
11–50 staffFounded 2019
Last checked 8 Nov 2026 · 22 sourced facts
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“See what needs attention, automate routine work, patch on your schedule, and remote in when you need to. RMM for Windows, macOS, and Linux. First 10 devices free.”reported by the company · level.io · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 20197 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 1
- Stack tools
- 4
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMAteraSiteNinjaOneSite
- Remote accessTeamViewerSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
- Vendor, product not namedKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Atera | named on their site · level.io · 8 Nov 2026 |
| NinjaOne | named on their site · level.io · 8 Nov 2026 |
| TeamViewer | partner badge on their site · level.io · 8 Nov 2026 |
| Kaseya (product not named) | named on their site · level.io · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (offered)
From level.io, level.io/pricing, level.io/compliance, level.io/features/security. Empty squares: not found on their pages.
Compliance frameworks named: HIPAASOC 2GDPR
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /legal/subprocessors.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 60 Ravenscroft Dr, Asheville, NC 28801Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Level SoftwareGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 866-425-3835Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@level.ioreported by the company · level.io · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 Type IIreported by the company · level.io · 8 Nov 2026 |
- Larger than 38% of the 52 MSPs in North Carolina with a known size.
- 4 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2019Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North Carolina
Netsafe SolutionsMatthews · 11–50 staff
EnitechRaleigh · 11–50 staff
AOW Managed IT Services & Network Support CharlotteCharlotte · 11–50 staff
IS TechnologyFletcher · 11–50 staff
TSAChoiceAsheville · 51–200 staff
Electronic OfficeAsheville · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from level.io, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.