
MSP-US-IL-MASTER-SOLUTIONS-I
Master Solutions Inc
Managed service provider · Naperville, Illinois
Founded 199624/7
Last checked 7 Nov 2026 · 35 sourced facts
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“Master Solutions is the premier IT support and consulting firm in Chicagoland. Call (630) 495-3830 Today. Manage your IT, don”reported by the company · master-solutions.com · 7 Nov 2026
- Staff / size
- –
- Founded
- 199630 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 9
- Stack tools
- 4
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecuritySophosSiteBarracudaSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Sophos | partner badge on their site · master-solutions.com · 7 Nov 2026 |
| Barracuda | partner badge on their site · master-solutions.com · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · master-solutions.com · 7 Nov 2026 |
| ConnectWise (product not named) | partner badge on their site · master-solutions.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · master-solutions.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From master-solutions.com/it-services, master-solutions.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSGDPR
3Industries served
HealthcarepageLegalpageAccountingpageManufacturingpageArchitecture & engineeringpageNonprofit / charitypageEducationpageRetailpageLogistics & transportpage
| Client size targeted | “small businesses”reported by the company · master-solutions.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-services/industry-specific/healthcare-it, /it-services/industry-specific/legal-technology-solutions, /it-services/industry-specific/it-for-accountants, /it-services/industry-specific/manufacturing-it, /it-services/industry-specific/it-for-engineers-and-architects, /it-services/industry-specific/it-for-nonprofits.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · master-solutions.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · master-solutions.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1832 Centre Point Cir Ste 106, Naperville, IL 60563Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Master Solutions has been serving the Chicagoland area since 1996, providing IT Support such as technical helpdesk support, computer support and consulting t…reported by the company · master-solutions.com · 7 Nov 2026 |
| Trading name | Master Solutions IncGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 630-495-3830Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · master-solutions.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 4 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1996Foundedreported by the company · master-solutions.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Naperville
Sundog IT Service and SupportNaperville · 11–50 staff
JensenITDes Plaines · 11–50 staff
Outsource Solutions GroupNaperville · 11–50 staff
Computers Nationwide LLCVernon Hills
Cyber HouseKeeping IncChicago · 1–10 staff
AKA Comp SolutionsMorton Grove
Same town first, then similar size, stack and services. More: all MSPs in Naperville · all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from master-solutions.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.master-solutions.com/
- www.master-solutions.com/about-us
- www.master-solutions.com/about-us/employment
- www.master-solutions.com/it-services
- www.master-solutions.com/it-services/data-services
- www.master-solutions.com/it-services/security-services
- www.master-solutions.com/contact-us
- www.master-solutions.com/about-us/it-industry-secret
- www.master-solutions.com/it-services/industry-specific
- www.master-solutions.com/it-services/industry-specific/emr
- www.master-solutions.com/it-services/industry-specific/retail-it
- www.master-solutions.com/understanding-technology
- www.master-solutions.com/understanding-technology/cloud-computing
- www.master-solutions.com/support
- www.master-solutions.com/understanding-technology/understanding-hipaa
- www.master-solutions.com/it-services/security-services/asset-tracking
- www.master-solutions.com/about-us/testimonials
Anything not found stays empty. We never guess. Spot an error? Correct it.