MSP-US-TX-MERGEN-IT-LLC
Mergen IT LLC
Managed service provider · Houston, Texas
Founded 201624/7
Last checked 8 Nov 2026 · 24 sourced facts
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“Revolutionize Your Business with Mergen's Expert IT Services Empowering Digital Transformation --> <!--”reported by the company · mergenit.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 201610 yrs
- Offices
- 2
- Services
- 7of 13
- Industries
- 8
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingServiceNowSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ServiceNow | partner badge on their site · mergenit.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · mergenit.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From mergenit.com/it-infrastructure-support-services, mergenit.com/servicenow-implementation, mergenit.com/industries/retail. Empty squares: not found on their pages.
3Industries served
HealthcarepageFinancial servicespageInsurancepageManufacturingpageRetailpageLogistics & transportpageEnergy & utilitiespageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/banking-and-financial-services, /industries/insurance, /industries/manufacturing, /industries/retail, /industries/transportation-and-logistics.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · mergenit.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · mergenit.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1335 Regents Park Dr #105, Houston, TX 77058Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Lewisville, TXreported by the company · mergenit.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Mergen IT LLCGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 469-454-3816Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@mergenit.comreported by the company · mergenit.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4 / 5 from 4 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | 1700+reported by the company · mergenit.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 1 across 7,126 fully researched US MSPs.
- 7 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2016Foundedreported by the company · mergenit.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Houston
Uprite ServicesHouston · 11–50 staff
Expert Computer SolutionsHouston · 11–50 staff
Crescent IT SystemsHouston
Texas Technology GroupHouston · 11–50 staff
Truewater IT Support of HoustonHouston · 11–50 staff
DYOPATHHouston · 501+ staff
Same town first, then similar size, stack and services. More: all MSPs in Houston · all MSPs in Texas · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from mergenit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.mergenit.com/
- www.mergenit.com/about-us
- www.mergenit.com/about-us/esg
- mergenit.com/servicenow-implementation
- www.mergenit.com/servicenow/consulting-services
- www.mergenit.com/servicenow/integrated-solutions
- www.mergenit.com/contact-us
- www.mergenit.com/industries/retail
- www.mergenit.com/industries/insurance
- www.mergenit.com/industries/healthcare
- www.mergenit.com/industries/oil-and-gas
- www.mergenit.com/industries/telecommunications
- www.mergenit.com/careers
- www.mergenit.com/it-infrastructure-support-services
- www.mergenit.com/about-us/ethics-and-compliance
- www.mergenit.com/servicenow/servicenow-governance-risk-and-compliance-grc
- www.mergenit.com/news
Anything not found stays empty. We never guess. Spot an error? Correct it.