MSP-US-MA-MICRO-SUPPORT-GROU
Micro Support Group
Managed service provider · Beverly, Massachusetts
11–50 staffFounded 198324/7
Last checked 8 Nov 2026 · 25 sourced facts
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“Managed IT, private cloud hosting, AI services, and security support for growing organizations. Request a consultation with Micro Support.”reported by the company · ms-group.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198343 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 5
- Stack tools
- 0
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From ms-group.com/services/managed-it/, ms-group.com/services/sovereign-ai/, ms-group.com, ms-group.com/services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAGDPR
3Industries served
HealthcarepageDentalpageNonprofit / charitypageLogistics & transportpageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/medical-dental/, /industries/non-profits/, /industries/chemical-distribution/, /industries/professional-services/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · ms-group.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · ms-group.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 6 Washington St, Beverly, MA 01915Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Micro Support GroupGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 978-921-0617Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@ms-group.comreported by the company · ms-group.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 250+reported by the company · ms-group.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 25% of the 87 MSPs in Massachusetts with a known size.
- 0 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1983Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Triton TechnologiesWorcester · 11–50 staff
Bryley Systems IncWorcester · 11–50 staff
Bluebox1 Technology LLCNorth Andover · 11–50 staff
APC IntegratedBoston · 11–50 staff
PC DynamixBeverly · 1–10 staff- Tech Advisors Managed IT ServicesBoston · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 11 public pages read.
Logo: from ms-group.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.ms-group.com/
- www.ms-group.com/about/
- www.ms-group.com/services/
- www.ms-group.com/services/managed-it/
- www.ms-group.com/services/sovereign-ai/
- www.ms-group.com/contact/
- www.ms-group.com/industries/
- www.ms-group.com/industries/non-profits/
- www.ms-group.com/industries/medical-dental/
- www.ms-group.com/industries/chemical-distribution/
- www.ms-group.com/careers/
Anything not found stays empty. We never guess. Spot an error? Correct it.