MSP-GB-LON-MINERVA-IT-SUPPORT
Minerva IT Support
Managed service provider · Potters Bar, London
11–50 staffFounded 1999
Last checked 8 Nov 2026 · 30 sourced facts
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“Minerva is an IT support company based in Hertfordshire UK. Minerva provides managed IT support services, business software and digital transformation.”reported by the company · minervauk.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199927 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessTeamViewerSite
- Documentationnot found
- SecuritySophosSite
- BackupVeeamSite
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| TeamViewer | named on their site · minervauk.com · 8 Nov 2026 |
| Sophos | partner badge on their site · minervauk.com · 8 Nov 2026 |
| Veeam | partner badge on their site · minervauk.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From minervauk.com/services/, minervauk.com/service/data-network-and-security/, minervauk.com/sophos-security-solutions/, minervauk.com/minerva-it-support-sectors/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsGDPR
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /business-accounting-software/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · minervauk.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | 4-hour responsereported by the company · minervauk.com · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Orchard House, Mutton Ln, Potters Bar EN6 3AX, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Londonreported by the company · minervauk.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Minerva IT SupportGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | HUMBER-THAMES MARKETING LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 01803671 · Active · SIC 62030 Computer facilities management activities · incorporated 27 March 1984public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1707 607100Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 8 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · minervauk.com · 8 Nov 2026 |
| Vendor partner tiers | Sophos Gold Partner · Dell Authorised Partnerpartner badge on their site · minervauk.com · 8 Nov 2026 |
| Own certifications | not published |
- Larger than 31% of the 299 MSPs in London with a known size.
- 3 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1999Foundedreported by the company · minervauk.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Potters Bar
TWC IT SolutionsPotters Bar · 11–50 staff
Techrelate LtdLondon · 11–50 staff
TechVertu EssexGrays · 11–50 staff
HTL SupportLondon · 11–50 staff
Blue Saffron LimitedLondon · 11–50 staff
ZM TechnologiesHarrow · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Potters Bar · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from minervauk.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.minervauk.com/
- www.minervauk.com/about-minerva-it-support/
- www.minervauk.com/minerva-it-support-sectors/
- www.minervauk.com/services/
- www.minervauk.com/service/
- www.minervauk.com/remote-it-support/
- www.minervauk.com/contact-minerva/
- www.minervauk.com/sectors/
- www.minervauk.com/why-iplicit/
- www.minervauk.com/business-accounting-software/
- www.minervauk.com/iplicit-partners/
- www.minervauk.com/minerva-it-support-partners/
- www.minervauk.com/minerva-support-tscs/
- www.minervauk.com/sophos-security-solutions/
- www.minervauk.com/service/data-network-and-security/
- www.minervauk.com/clients/
Anything not found stays empty. We never guess. Spot an error? Correct it.