MSP-GB-LON-MUSTARD-IT
Mustard IT
Managed service provider · London, London
1–10 staffFounded 2009
Website mustardit.co.ukLinkedIn
Last checked 8 Nov 2026 · 39 sourced facts
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“Mustard IT is a boutique London IT support company that prides itself on its personal approach to customer service.”reported by the company · mustardit.co.uk · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 200917 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 4
- Stack tools
- 2
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingAutotask PSASiteHaloPSADNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Autotask PSA | detected (link on their site) · mustardit.co.uk · 8 Nov 2026 |
| HaloPSA | detected (public DNS) · portal.mustardit.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · mustardit.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From mustardit.co.uk/services/, mustardit.co.uk/services/it-custodian/, mustardit.co.uk/it-support/, mustardit.co.uk/it-industry-glossary/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSCyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
HealthcarepageFinancial servicespageConstructionpageHospitalitypage
| Client size targeted | “SME”reported by the company · mustardit.co.uk · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /about-you/verticals-we-support/healthcare/, /about-you/verticals-we-support/finance-professional/, /about-you/verticals-we-support/property-construction-infrastructure/, /about-you/verticals-we-support/hospitality-leisure/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · mustardit.co.uk · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 15 minute target responsereported by the company · mustardit.co.uk · 8 Nov 2026 |
| Response time (as published) | 15-minute response and 4-hour resolutionreported by the company · mustardit.co.uk · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 1 Richmond Mews, London W1D 3DA, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Mustard ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | MUSTARD IT LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 07037632 · Active · SIC 62020 Information technology consultancy activities · incorporated 11 October 2009public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 7043 4382Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Online Nominees Limited (03865091)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 3.3 / 5 from 6 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 181 MSPs in London with a known size.
- 2 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedreported by the company · uk.linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| £25 | user / month | – | reported by the company · mustardit.co.uk · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
WeSeeNow®London · 1–10 staff
WhizzITLondon · 1–10 staff
WeAreLIT Managed ServicesLondon · 1–10 staff
Red Eagle TechLondon · 1–10 staff
Threat ProtectLondon · 1–10 staff
TechMate360London · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from mustardit.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- mustardit.co.uk/
- mustardit.co.uk/about-us/
- mustardit.co.uk/about-you/
- mustardit.co.uk/services/
- mustardit.co.uk/it-support/
- mustardit.co.uk/services/it-custodian/
- mustardit.co.uk/contact/
- mustardit.co.uk/it-industry-glossary/
- mustardit.co.uk/about-you/verticals-we-support/
- mustardit.co.uk/about-you/verticals-we-support/healthcare/
- mustardit.co.uk/about-you/verticals-we-support/media-creative-arts/
- mustardit.co.uk/technology-stack/
- mustardit.co.uk/technology-stack/networking/
- mustardit.co.uk/services/shared-desk/
- mustardit.co.uk/services/compliance-management/
- mustardit.co.uk/services/security-awareness-training/
Anything not found stays empty. We never guess. Spot an error? Correct it.