MSP-US-TX-NEPTUNE9-IT-SOLUTI
Neptune9 IT Solutions
Managed service provider · Spicewood, Texas
11–50 staffFounded 200524/7
Last checked 8 Nov 2026 · 32 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Discover reliable IT services in Texas tailored to your business needs. From technical support to advanced solutions, our experts deliver secure, scalable, and cost-effective IT services that help you stay productive,…”reported by the company · neptune9.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200521 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 2
- Stack tools
- 3
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityBarracudaSite
- BackupVeeamSite
- MailMicrosoft 365DNS
- NetworkingFortinetSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Barracuda | partner badge on their site · neptune9.com · 8 Nov 2026 |
| Fortinet | partner badge on their site · neptune9.com · 8 Nov 2026 |
| Veeam | named on their site · neptune9.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · neptune9.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From neptune9.com/it-solutions/it-support/, neptune9.com/it-solutions/, neptune9.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSGDPRFINRA
3Industries served
HealthcarepageGovernment / public sectorpage
| Client size targeted | “small and mid-size businesses”reported by the company · neptune9.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-it-solutions/, /industries/government/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · neptune9.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · neptune9.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 21325 Hilldale #102, Spicewood, TX 78669Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Neptune9 IT SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 512-377-1298Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@neptune9.comreported by the company · neptune9.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · neptune9.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 31% of the 350 MSPs in Texas with a known size.
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2005Foundedreported by the company · neptune9.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Texas
Cynergy TechnologyTyler · 11–50 staff
IDENETYSan Antonio · 11–50 staff
Vintage IT ServicesAustin · 11–50 staff
LG Networks, IncDallas · 11–50 staff
Intras Cloud ServicesPlano · 11–50 staff
SagissIrving · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Texas · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from neptune9.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- neptune9.com/
- neptune9.com/about/
- neptune9.com/about/why-choose-us/
- neptune9.com/it-solutions/it-support/
- neptune9.com/it-solutions/
- neptune9.com/it-solutions/it-consulting/
- neptune9.com/contact/
- neptune9.com/industries/
- neptune9.com/non-profit-it-support/
- neptune9.com/industries/government/
- neptune9.com/healthcare-it-solutions/
- neptune9.com/help-desk/
- neptune9.com/it-solutions/cybersecurity/compliance-services/
- neptune9.com/it-solutions/it-security/
Anything not found stays empty. We never guess. Spot an error? Correct it.