MSP-US-VT-OPEN-APPROACH-MANA
Open Approach Managed IT Services
Managed service provider · Burlington, Vermont
11–50 staffFounded 2002
Website openapproach.comLinkedIn
Last checked 7 Nov 2026 · 30 sourced facts
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“Discover leading IT support in Vermont with Open Approach. Customized solutions, dedicated service, and unparalleled expertise for your business.”reported by the company · openapproach.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200224 yrs
- Offices
- 2
- Services
- 9of 13
- Industries
- 3
- Stack tools
- 3
- Certifications
- 0
- Support
- Extended hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- Voice3CXSite
- DistributorPax8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · openapproach.com · 7 Nov 2026 |
| Pax8 | partner badge on their site · openapproach.com · 7 Nov 2026 |
| 3CX | partner badge on their site · openapproach.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · openapproach.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From openapproach.com/solutions/, openapproach.com/nonprofit-it-support/, openapproach.com/it-support-news/, openapproach.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTSOC 2
3Industries served
HealthcarepageManufacturingpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-it-services/, /managed-it-services-manufacturing/, /nonprofit-it-support/.
4Support model
Published hours: Mon–Fri 7:30AM–5:00PM (local time)
| Support hours | Extended hoursreported by the company · openapproach.com · 7 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 7:30AM–5:00PMreported by the company · openapproach.com · 7 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1 Mill St #365, Burlington, VT 05401Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Fort Collins, COreported by the company · openapproach.com · 7 Nov 2026 |
| Service area (as published) | (NoTCH) is a primary-care practice serving multiple locations throughout Vermont’s Franklin and Grand Isle counties.reported by the company · openapproach.com · 7 Nov 2026 |
| Trading name | Open Approach Managed IT ServicesGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 802-242-4050Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 31 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 33% of the 3,523 MSPs in the US with a known size.
- 3 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2002Foundedreported by the company · linkedin.com · 7 Nov 2026
- 2025Best Places to Workreported by the company · openapproach.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Vermont
simplerouteColchester · 11–50 staff
NPI Technology ManagementSouth Burlington · 11–50 staff
Queen City ComputersSouth Burlington- North Branch TechMontpelier · 1–10 staff
Europa ITBrattleboro · 1–10 staff
Technology Consultants, Inc.Williston
Same town first, then similar size, stack and services. More: all MSPs in Vermont · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 18 public pages read.
Logo: from openapproach.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- openapproach.com/
- openapproach.com/about/
- openapproach.com/about/team/
- openapproach.com/solutions/
- openapproach.com/it-support-news/
- openapproach.com/it-support-quiz/
- openapproach.com/contact/
- openapproach.com/solutions_cat/security/
- openapproach.com/solutions_cat/managed-it/
- openapproach.com/about/careers/
- openapproach.com/cmmc-compliance/
- openapproach.com/cmmc-events/
- openapproach.com/cmmc-level-2-certification/
- openapproach.com/learn/best-business-award-it-services/
- openapproach.com/nonprofit-it-support/
- openapproach.com/healthcare-it-services/
- openapproach.com/managed-it-services-manufacturing/
- openapproach.bamboohr.com/careers
Anything not found stays empty. We never guess. Spot an error? Correct it.