MSP-US-KY-OPERATION-TECHNOLO
Operation Technology Group, TJ's MCS
Managed service provider · Burlington, Kentucky
1–10 staffFounded 2012
Last checked 8 Nov 2026 · 28 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Proactive IT support in Burlington KY since 2012. Operation Technology Group delivers managed IT, network security & VoIP for Burlington & Tri-State businesses. Call (859) 689-3300.”reported by the company · optech.tech · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201214 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 8
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | detected (link on their site) · optech.tech · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · optech.tech · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From optech.tech/service/managed-it/, optech.tech/service/co-managed-it/, optech.tech/legal/. Empty squares: not found on their pages.
3Industries served
Financial servicespageManufacturingpageNonprofit / charitypageReal estate / propertypageLogistics & transportpageAutomotivepageProfessional servicespageMedia & creativepage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industry/financial-firms/, /industry/manufacturing/, /industry/nonprofits/, /industry/real-estate/, /industry/transportation/, /industry/automotive-dealerships/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · optech.tech · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1569 Production Dr Ste A, Burlington, KY 41005Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Your trusted IT partner serving businesses in Greater Burlington Area with reliable managed services, fast response, and proactive solutions to minimize down…reported by the company · optech.tech · 8 Nov 2026 |
| Trading name | Operation Technology Group, TJ's MCSGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 859-689-3300Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 59 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 55 MSPs in Kentucky with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2012Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Kentucky
- Simple IT, LLCFort Mitchell · 1–10 staff
CONVA Business Solutions, LLCBurlington
CoreTechBowling Green · 1–10 staff
UPTech ITLexington · 1–10 staff
Total Network DesignsLouisville · 1–10 staff
iSAFE Complete Managed ServicesWinchester · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Kentucky · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from optech.tech, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- optech.tech/
- optech.tech/about/
- optech.tech/about/why-choose-us/
- optech.tech/service/managed-it/
- optech.tech/service/co-managed-it/
- optech.tech/service/business-voip/
- optech.tech/contact/
- optech.tech/legal/
- optech.tech/industry/marketing/
- optech.tech/industry/nonprofits/
- optech.tech/industry/real-estate/
- optech.tech/msp-titan-award-finalist/
Anything not found stays empty. We never guess. Spot an error? Correct it.