MSP-US-MA-PARAGUS-STRATEGIC-
Paragus Strategic IT
Managed service provider · Hadley, Massachusetts
11–50 staffFounded 199924/7
Last checked 7 Nov 2026 · 24 sourced facts
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“IT company Massachusetts | Managed IT services New England SMBs | Employee-owned IT support Western Central MA | Business technology solutions & consulting”reported by the company · paragusit.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 199927 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 0
- Stack tools
- 4
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecuritySentinelOneSiteProofpointSite
- BackupDatto backup (SIRIS / ALTO / SaaS Protection)Site
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.paragusit.com · 7 Nov 2026 |
| SentinelOne | named on their site · paragusit.com · 7 Nov 2026 |
| Proofpoint | named on their site · paragusit.com · 7 Nov 2026 |
| Datto backup (SIRIS / ALTO / SaaS Protection) | named on their site · paragusit.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From paragusit.com/fe-pricing-calculator, paragusit.com/service-areas, paragusit.com/co-managed-it-programs. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · paragusit.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · paragusit.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 112 Russell St, Hadley, MA 01035Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Worcester, MAreported by the company · paragusit.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Paragus Strategic ITGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Paragus Strategic I.T.their site’s structured data · paragusit.com · 7 Nov 2026 |
| Phone (switchboard) | +1 413-587-2666Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.7 / 5 from 26 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 30% of the 121 MSPs in Massachusetts with a known size.
- 4 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1999Foundedreported by the company · linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
SynivateFoxborough · 11–50 staff
PrevviCambridge · 11–50 staff
Bryley Systems IncWorcester · 11–50 staff
Boston IT ServicesCambridge · 11–50 staff
SG ComputersWaltham · 11–50 staff
SourcepassPittsfield · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 12 public pages read.
Logo: from images.squarespace-cdn.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.paragusit.com/
- www.paragusit.com/contact
- www.paragusit.com/our-people
- www.paragusit.com/service-areas
- www.paragusit.com/fe-pricing-calculator
- www.paragusit.com/co-managed-it-programs
- www.paragusit.com/co-managed-it-industries
- www.paragusit.com/fully-managed-it-industries
- www.paragusit.com/co-managed-pricing-calculator
- www.paragusit.com/perks-benefits
- www.paragusit.com/testimonials
- paragusstrategicit.applytojob.com/apply
Anything not found stays empty. We never guess. Spot an error? Correct it.