MSP-GB-SOU-PINNACLE-COMPLETE-
Pinnacle Complete Office Solutions
Managed service provider · Exeter, South West England
11–50 staffFounded 1989
Website pinnaclecos.co.ukLinkedIn
Last checked 8 Nov 2026 · 28 sourced facts
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“Discover Pinnacle’s Managed Print Services (MPS), digital, communication solutions, helping improve productivity, security, efficiency, growth in Cardiff”reported by the company · pinnaclecos.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 198937 yrs
- Offices
- 4
- Services
- 8of 13
- Industries
- 1
- Stack tools
- 1
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedConnectWiseSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise (product not named) | partner badge on their site · pinnaclecos.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · pinnaclecos.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From pinnaclecos.co.uk/av-audio-solutions/, pinnaclecos.co.uk/printing-services/, pinnaclecos.co.uk/managed-it-services/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /engineering-plastics-manufacturer/.
4Support model
Published hours: Mon–Fri 8am–5 (local time)
| Support hours | Business hoursreported by the company · pinnaclecos.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 8am–5reported by the company · pinnaclecos.co.uk · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · pinnaclecos.co.uk · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | The Innovation Centre, University of Exeter, Exeter EX4 4RN, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Cardiff · Bournemouth · West Midlandsreported by the company · pinnaclecos.co.uk · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Pinnacle Complete Office SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | PINNACLE OFFICE EQUIPMENT LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 02418829 · Active · SIC 46660 Wholesale of other office machinery and equipment · incorporated 31 August 1989public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1392 347587Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Pinnacle Document Solutions Limited (09498775)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 41% of the 145 MSPs in South West England with a known size.
- 1 stack tool found vs a median of 1 across 3,277 fully researched UK MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1989Foundedreported by the company · pinnaclecos.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Exeter
IT ChampionExeter · 11–50 staff
Nexus Open SystemsExeter · 11–50 staff
AME SolutionsExeter · 11–50 staff
TimewadeExeter · 11–50 staff
Hosted Desktop UKExeter · 11–50 staff
Emerge DigitalCheltenham · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Exeter · all MSPs in South West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from pinnaclecos.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- pinnaclecos.co.uk/
- pinnaclecos.co.uk/about/
- pinnaclecos.co.uk/the-team/
- pinnaclecos.co.uk/printing-services/
- pinnaclecos.co.uk/av-audio-solutions/
- pinnaclecos.co.uk/managed-it-services/
- pinnaclecos.co.uk/connect-with-us/
- pinnaclecos.co.uk/accreditations/
- pinnaclecos.co.uk/engineering-plastics-manufacturer/
- pinnaclecos.co.uk/bespoke-av-solution-for-a-global-manufacturing-organisation/
- pinnaclecos.co.uk/case-studies/
- pinnaclecos.co.uk/how-can-technology-improve-workplace-productivity/
Anything not found stays empty. We never guess. Spot an error? Correct it.