MSP-US-NY-PROTELI
PROTELI
Managed service provider · New York, New York
11–50 staffFounded 201324/7
Last checked 8 Nov 2026 · 29 sourced facts
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“Get fast, proactive managed IT services in Manhattan with Dedicated Pods, predictable costs, and expert support to keep your business running smoothly.”reported by the company · proteli.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 201313 yrs
- Offices
- 2
- Services
- 10of 13
- Industries
- 4
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingZendeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | detected (public DNS) · helpdesk.proteli.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · proteli.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From proteli.com/services/, proteli.com/it-support-manhattan-ny/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAFINRA
3Industries served
HealthcarepageLegalpageManufacturingpageProfessional servicespage
| Client size targeted | “5 to 1000 employees”reported by the company · proteli.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /ai-in-healthcare-medical/, /ai-in-legal-professional-services/, /ai-in-manufacturing/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · proteli.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | US-basedreported by the company · proteli.com · 8 Nov 2026 |
| Response time (as published) | responds in under 15 minutesreported by the company · proteli.com · 8 Nov 2026 |
| Response time (as published) | response times under 15 minutesreported by the company · proteli.com · 8 Nov 2026 |
| Response time (as published) | response comes in under 15 minutesreported by the company · proteli.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1325 6th Ave 28th floor, New York, NY 10019Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Floor New York, NYreported by the company · proteli.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | PROTELIGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 914-461-8847Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.8 / 5 from 25 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 26% of the 87 MSPs in New York with a known size.
- 1 stack tool found vs a median of 2 across 3,165 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2013Foundedreported by the company · proteli.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
JuvinTechNew York · 11–50 staff
Invenio ITNew York · 11–50 staff
Solved IT Inc.New York · 11–50 staff
Power Consulting GroupNew York · 11–50 staff
Advisory SolutionsNew York · 11–50 staff
Acrisure Cyber ServicesNew York · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from proteli.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- proteli.com/managed-it-services-manhattan-ny/
- proteli.com/about-us/
- proteli.com/it-company-manhattan/
- proteli.com/services/
- proteli.com/it-support-manhattan-ny/
- proteli.com/ai-services-manhattan-ny/
- proteli.com/support/
- proteli.com/manhattan-it-helpdesk/
- proteli.com/testimonials/
- proteli.com/resources/news/
- proteli.com/ai-in-manufacturing/
- proteli.com/ai-in-healthcare-medical/
- proteli.com/ai-in-legal-professional-services/
- proteli.com/email-security/
- proteli.com/network-security/
Anything not found stays empty. We never guess. Spot an error? Correct it.