MSP-GB-LON-RATCLIFF-IT
Ratcliff IT
Managed service provider · London, London
Founded 2009
Last checked 8 Nov 2026 · 35 sourced facts
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“Award-winning IT support London businesses trust: senior engineers, one fixed fee, no unexpected bills. Book a discovery call with Ratcliff IT.”reported by the company · ratcliff.it · 8 Nov 2026
- Staff / size
- –
- Founded
- 200917 yrs
- Offices
- 2
- Services
- 10of 13
- Industries
- 4
- Stack tools
- 5
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityCisco DuoSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSite
- Vendor, product not namedConnectWiseSiteDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.ratcliff.it · 8 Nov 2026 |
| Cisco Duo | named on their site · ratcliff.it · 8 Nov 2026 |
| Cisco Meraki | named on their site · ratcliff.it · 8 Nov 2026 |
| ConnectWise (product not named) | named on their site · ratcliff.it · 8 Nov 2026 |
| Datto (product not named) | named on their site · ratcliff.it · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · ratcliff.it · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From ratcliff.it/it-support-soho, ratcliff.it/it-support-london. Empty squares: not found on their pages.
Compliance frameworks named: NISTCyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
LegalpageAccountingpageFinancial servicespageProfessional servicespage
| Client size targeted | “20 to 100 people”reported by the company · ratcliff.it · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-law-firms, /sectors, /it-support-for-financial-services.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · ratcliff.it · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 1ST FLOOR, 314 Regents Park Rd, London N3 2JX, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Essexreported by the company · ratcliff.it · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Ratcliff ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Ratcliff ITtheir site’s structured data · ratcliff.it · 8 Nov 2026 |
| Companies House | 07060479 · Active · SIC 62090 Other information technology service activities · incorporated 29 October 2009public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 3551 6262Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@ratcliff.itreported by the company · ratcliff.it · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 43 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · ratcliff.it · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 5 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedreported by the company · ratcliff.it · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
LP NetworksLondon · 11–50 staff
LogicMonitorLondon · 501+ staff
Air IT GroupLondon · 501+ staff
The Final Step LtdLondon
Microbyte 24/7 IT SupportLondon · 11–50 staff
CloudTech24London · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from ratcliff.it, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.ratcliff.it/it-support-london
- www.ratcliff.it/about
- www.ratcliff.it/contact
- www.ratcliff.it/it-support-soho
- www.ratcliff.it/it-support-mayfair
- www.ratcliff.it/sectors
- www.ratcliff.it/it-support-for-law-firms
- www.ratcliff.it/it-support-for-financial-services
- www.ratcliff.it/microsoft-365-support-services-london
- www.ratcliff.it/support
- www.ratcliff.it/cyber-security-services-london
- www.ratcliff.it/cyber-security-consultancy-london
- www.ratcliff.it/business-insights
Anything not found stays empty. We never guess. Spot an error? Correct it.