MSP-US-NC-REFRESH-TECHNOLOGI
Refresh Technologies
Managed service provider · Charlotte, North Carolina
24/7
Last checked 8 Nov 2026 · 30 sourced facts
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“Protect revenue, safeguard reputation, and maintain momentum with security-first IT, compliance readiness, and modern automation. Book a free consultation!”reported by the company · refreshtech.com · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 12of 13
- Industries
- 5
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- SecurityWebrootSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | detected (link on their site) · refreshtech.com · 8 Nov 2026 |
| Webroot | partner badge on their site · refreshtech.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · refreshtech.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From refreshtech.com/services/, refreshtech.com/solutions/healthcare/, refreshtech.com/services/managed-it/, refreshtech.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2
3Industries served
HealthcarepageManufacturingpageConstructionpageNonprofit / charitypageEducationpage
| Client size targeted | “mid-sized businesses”reported by the company · refreshtech.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /solutions/healthcare/, /solutions/manufacturing/, /solutions/construction/, /solutions/schools-nonprofits/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · refreshtech.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · refreshtech.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | local (as published)reported by the company · refreshtech.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 1216 E 10th St, Charlotte, NC 28204Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Refresh TechnologiesGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 704-285-1888Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 34 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 2 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 12 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Charlotte
T3 MSPCharlotte
PivIT Strategy, LLCCharlotte · 11–50 staff
CompleteCharlotte · 201–500 staff
AT-NET ServicesCharlotte · 51–200 staff
Network EssentialsCharlotte · 11–50 staff
Managed IT Services CharlotteCharlotte
Same town first, then similar size, stack and services. More: all MSPs in Charlotte · all MSPs in North Carolina · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from refreshtech.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.refreshtech.com/?utm_source=GMB&utm_medium=Organic&utm_campaign=Charlotte
- www.refreshtech.com/about-us/
- www.refreshtech.com/contact-us/
- www.refreshtech.com/services/
- www.refreshtech.com/solutions/
- www.refreshtech.com/services/vcio/
- www.refreshtech.com/solutions/healthcare/
- www.refreshtech.com/solutions/construction/
- www.refreshtech.com/solutions/manufacturing/
- www.refreshtech.com/solutions/schools-nonprofits/
- www.refreshtech.com/services/microsoft-365/
- www.refreshtech.com/services/compliance-risk/
- www.refreshtech.com/services/managed-it/
- www.refreshtech.com/about-us/testimonials/
Anything not found stays empty. We never guess. Spot an error? Correct it.