MSP-US-IL-RELIABLE-INFORMATI
Reliable Information Technology, Inc.
Managed service provider · Addison, Illinois
1–10 staffFounded 2011
Website ritcompany.comLinkedIn
Last checked 8 Nov 2026 · 44 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Expert managed IT support services for small and medium businesses in Chicago, enhancing productivity and network security.”reported by the company · ritcompany.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201115 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 8
- Stack tools
- 6
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMNinjaOneSiteN-able (N-central / N-sight)Site
- Remote accessnot found
- Documentationnot found
- SecurityBitdefenderSite
- BackupVeeamSiteCove Data ProtectionSite
- Mailnot found
- NetworkingSonicWallSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| NinjaOne | named on their site · ritcompany.com · 8 Nov 2026 |
| N-able (N-central / N-sight) | named on their site · ritcompany.com · 8 Nov 2026 |
| Bitdefender | named on their site · ritcompany.com · 8 Nov 2026 |
| SonicWall | named on their site · ritcompany.com · 8 Nov 2026 |
| Veeam | named on their site · ritcompany.com · 8 Nov 2026 |
| Cove Data Protection | named on their site · ritcompany.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From ritcompany.com/services/chicago-cybersecurity/, ritcompany.com/industries/chicago-dental-it-support/, ritcompany.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2FTC Safeguards
3Industries served
HealthcarepageDentalpageLegalpageAccountingpageManufacturingpageConstructionpageNonprofit / charitypageLogistics & transportpage
| Client size targeted | “10 to 500 employees”reported by the company · ritcompany.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/chicago-healthcare-it-support/, /industries/chicago-dental-it-support/, /industries/chicago-it-support-lawyers/, /industries/chicago-accounting-it-support/, /industries/chicago-manufacturing-it-support/, /industries/chicago-construction-it-support/.
4Support model
Published hours: Monday–Friday 9am–5pm (local time)
| Support hours | Business hoursreported by the company · ritcompany.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9am–5pmreported by the company · ritcompany.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · ritcompany.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · ritcompany.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | respond to emergencies in 30 minutesreported by the company · ritcompany.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 240 E Lake St #105, Addison, IL 60101Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Our technicians serve the entire DuPage & Cook County corridor.reported by the company · ritcompany.com · 8 Nov 2026 |
| Trading name | Reliable Information Technology, Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 847-380-1992Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@ritcompany.comreported by the company · ritcompany.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.6 / 5 from 31 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | 200+reported by the company · ritcompany.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 174 MSPs in Illinois with a known size.
- 6 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2011Foundedreported by the company · ritcompany.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
Mayer NetworksCarbondale · 1–10 staff
JK Computer SolutionsMt Vernon · 1–10 staff
AndromedaLockport
wedoIT Managed IT ServicesSchaumburg · 1–10 staff
NEBULACLOUDEvanston · 1–10 staff
Onward Technologies IncNorthbrook · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Pages we read
- ritcompany.com/?utm_campaign=gmb
- ritcompany.com/about-us/
- ritcompany.com/services/chicago-cybersecurity/
- ritcompany.com/services/chicago-ftc-compliance/
- ritcompany.com/services/chicago-pci-compliance/
- ritcompany.com/contact/
- ritcompany.com/industries/chicago-dental-it-support/
- ritcompany.com/industries/chicago-it-support-lawyers/
- ritcompany.com/industries/chicago-logistics-it-support/
- ritcompany.com/industries/chicago-accounting-it-support/
- ritcompany.com/service-areas/elmhurst-il-managed-it-support/
- ritcompany.com/better-support/
- ritcompany.com/services/chicago-network-security/
- ritcompany.com/services/chicago-hipaa-compliance/
Anything not found stays empty. We never guess. Spot an error? Correct it.