MSP-GB-YOR-RETAIL-RESPONSE-LT
Retail Response Ltd
Managed service provider · Wetherby, Yorkshire and the Humber
51–200 staffFounded 2004
Website retail-response.co.ukLinkedIn
Last checked 8 Nov 2026 · 14 sourced facts
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“Retail Response - End-to-end retail systems implementation and support services. Maximise site uptime and business continuity”reported by the company · retail-response.co.uk · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 200422 yrs
- Offices
- 1
- Services
- 3of 13
- Industries
- 2
- Stack tools
- 0
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From retail-response.co.uk/solutions, retail-response.co.uk/service-desk. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSS
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /post/retail-response-ventures-into-new-industry-with-support-for-evergreen-garden-care-manufacturing-cent.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · retail-response.co.uk · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 20 Sandbeck Park, Sandbeck Ln, Wetherby LS22 7TW, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Retail Response LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | RETAIL RESPONSE LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 05224892 · Active · SIC 62090 Other information technology service activities · incorporated 7 September 2004public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1937 534667Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@retail-response.co.ukreported by the company · retail-response.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 6 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 79% of the 111 MSPs in Yorkshire and the Humber with a known size.
- 0 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 3 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2004Foundedreported by the company · retail-response.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Yorkshire and the Humber
Italik LtdWetherby
The One PointHessle · 51–200 staff
The HBP GroupScunthorpe · 51–200 staff
Smart IT SupportLeeds · 51–200 staff
LilyLeeds · 51–200 staff
Concorde Technology GroupOssett · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Yorkshire and the Humber · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from static.wixstatic.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.retail-response.co.uk/
- www.retail-response.co.uk/about
- www.retail-response.co.uk/about-us
- www.retail-response.co.uk/solutions
- www.retail-response.co.uk/service-desk
- www.retail-response.co.uk/managed-services
- www.retail-response.co.uk/partners
- www.retail-response.co.uk/on-site-support
- www.retail-response.co.uk/p2pe
- www.retail-response.co.uk/clients
- www.retail-response.co.uk/insights
- www.retail-response.co.uk/post/retail-response-ventures-into-new-industry-with-support-for-evergreen-garden-care-manufacturing-cent
Anything not found stays empty. We never guess. Spot an error? Correct it.