MSP-US-IL-RKON-INC
RKON Inc.
Managed service provider · Chicago, Illinois
51–200 staffFounded 1998
Last checked 8 Nov 2026 · 26 sourced facts
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“RKON empowers mid-market and PE-backed companies to overcome complexity, accelerate growth, and enhance technology value.”reported by the company · rkon.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 199828 yrs
- Offices
- 2
- Services
- 9of 13
- Industries
- 3
- Stack tools
- 1
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Kaseya (product not named) | named on their site · rkon.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · rkon.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (not found)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From rkon.com/managed-services. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSSSOC 2FINRA
3Industries served
HealthcarepageFinancial servicespageManufacturingpage
| Client size targeted | “mid-market”reported by the company · rkon.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · rkon.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 328 S Jefferson St #450, Chicago, IL 60661Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Atlanta, GAreported by the company · rkon.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | RKON Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 312-654-0300Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.4 / 5 from 13 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · rkon.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 78% of the 142 MSPs in Illinois with a known size.
- 1 stack tool found vs a median of 1 across 7,126 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1998Foundedreported by the company · rkon.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Chicago
PSM PartnersChicago · 51–200 staff
Access OneChicago · 51–200 staff
Version2 LLCChicago · 11–50 staff
EMPIST®Chicago
Onward Technologies IncNorthbrook · 51–200 staff- Framework ITChicago · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Chicago · all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from rkon.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.rkon.com/?utm_source=google&utm_medium=organic&utm_campaign=RKON_GMB
- www.rkon.com/about
- www.rkon.com/managed-services
- www.rkon.com/industries
- www.rkon.com/technology-due-diligence
- www.rkon.com/security-leadership-program
- www.rkon.com/situations/compliance-security
- www.rkon.com/resources/customer-stories/project-remote-company-achieves-seamless-help-desk-and-it-support
- www.rkon.com/resources/field-notes/ai-at-the-portfolio-level-what-we-heard-at-pei-napa
- rkon.applytojob.com/apply
Anything not found stays empty. We never guess. Spot an error? Correct it.