MSP-US-MA-ROAN-SOLUTIONS
Roan Solutions
Managed service provider · Cambridge, Massachusetts
1–10 staffFounded 199924/7
Website roansolutions.comLinkedIn
Last checked 8 Nov 2026 · 28 sourced facts
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“Technology Keeping You Awake? Running a business is hard with long days and sleepless nights.We eliminate your technology worries, keeping you safe, secure, and rested.Supporting Small & Mid-sized Organizations Since …”reported by the company · roansolutions.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 199927 yrs
- Offices
- 1
- Services
- 10of 13
- Industries
- 6
- Stack tools
- 0
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · roansolutions.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From roansolutions.com/cloud-services/, roansolutions.com, roansolutions.com/managed-it-services/, roansolutions.com/it-security-and-compliance/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2
3Industries served
HealthcarepageFinancial servicespageManufacturingpageHospitalitypageProfessional servicespageLife sciencespage
| Client size targeted | “small and medium-sized businesses”reported by the company · roansolutions.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industry/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · roansolutions.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 185 Alewife Brook Pkwy Unit 414, Cambridge, MA 02138Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Roan SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Copyrights 1999 - 2026, Roan Solutions Inc.reported by the company · roansolutions.com · 8 Nov 2026 |
| Phone (switchboard) | +1 617-517-6444Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@roansolutions.comreported by the company · roansolutions.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 25 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 121 MSPs in Massachusetts with a known size.
- 0 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1999Foundedreported by the company · roansolutions.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Boston IT ServicesCambridge · 11–50 staff- Technical Support InternationalCambridge · 11–50 staff
PrevviCambridge · 11–50 staff
WireguidedScituate · 1–10 staff
Boston Managed ITWaltham · 1–10 staff
Meta It ProWest Bridgewater · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 10 public pages read.
Logo: from roansolutions.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.roansolutions.com/
- www.roansolutions.com/about/
- www.roansolutions.com/about-roan-solutions-it/
- www.roansolutions.com/cloud-services/
- www.roansolutions.com/roan-ai-solution/
- www.roansolutions.com/managed-it-services/
- www.roansolutions.com/contact-us/
- www.roansolutions.com/industry/
- www.roansolutions.com/industries/
- www.roansolutions.com/it-security-and-compliance/
Anything not found stays empty. We never guess. Spot an error? Correct it.