MSP-US-FL-SCARLETT-GROUP
Scarlett Group
Managed service provider · Jacksonville, Florida
51–200 staffFounded 200624/7
Website scarlettgroup.comLinkedIn
Last checked 7 Nov 2026 · 43 sourced facts
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“Looking for managed IT services in Jacksonville, FL? Look no further than our Expert Award Winning support team. Get the best IT solutions to boost your business today! Contact us now.”reported by the company · scarlettgroup.com · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 200620 yrs
- Offices
- 5
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 1
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityKnowBe4Site
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| KnowBe4 | partner badge on their site · scarlettgroup.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From scarlettgroup.com/CMMC, scarlettgroup.com/it-support. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2GDPRDFARS
3Industries served
HealthcarepageLegalpageAccountingpageConstructionpage
| Client size targeted | “small & medium sized businesses”reported by the company · scarlettgroup.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-it-services, /legal-it-services, /accounting-it-services, /construction-it-services.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · scarlettgroup.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · scarlettgroup.com · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · scarlettgroup.com · 8 Nov 2026 |
| Help desk location | US-basedreported by the company · scarlettgroup.com · 7 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · scarlettgroup.com · 8 Nov 2026 |
| Response time (as published) | 15-minute personal technical responsereported by the company · scarlettgroup.com · 7 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 6735 Southpoint Dr S Ste 120, Jacksonville, FL 32216Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Orlando, FL · Tampa, FL · Raleigh, NC · Charlotte, NCreported by the company · scarlettgroup.com · 7 Nov 2026 |
| Service area (as published) | In Duval County, we serve the greater Jacksonville area, including Atlantic Beach, Neptune Beach, Jacksonville Beach, Macclenny, and Baldwin.reported by the company · scarlettgroup.com · 7 Nov 2026 |
| Trading name | Scarlett GroupGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | The Scarlett Group, LLCreported by the company · scarlettgroup.com · 7 Nov 2026 |
| Phone (switchboard) | +1 904-688-2211Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@scarlettgroup.comreported by the company · scarlettgroup.com · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.2 / 5 from 10 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · scarlettgroup.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 84% of the 167 MSPs in Florida with a known size.
- 1 stack tool found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2006Foundedtheir site’s structured data · scarlettgroup.com · 7 Nov 2026
- 2025Best Places to Workreported by the company · scarlettgroup.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Jacksonville
GiaSpaceJacksonville · 11–50 staff
Advanced IT SupportJacksonville · 1–10 staff
Logical Business SolutionsJacksonville · 1–10 staff
Data-TechTampa · 51–200 staff
WheelHouse ITFort Lauderdale · 51–200 staff
Protected TrustWinter Haven · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Jacksonville · all MSPs in Florida · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from scarlettgroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.scarlettgroup.com/managed-it-services-jacksonville-fl?utm_source=GMB.JAX&utm_medium=organic
- www.scarlettgroup.com/about-us/blog
- www.scarlettgroup.com/about-us/careers
- www.scarlettgroup.com/CMMC
- www.scarlettgroup.com/it-support
- www.scarlettgroup.com/it-services
- www.scarlettgroup.com/find-us-across-web
- www.scarlettgroup.com/legal-it-services
- www.scarlettgroup.com/accounting-it-services
- www.scarlettgroup.com/healthcare-it-services
- www.scarlettgroup.com/construction-it-services
- www.scarlettgroup.com/it-support-help-desk
- www.scarlettgroup.com/compliance/compliance-service-caas
- www.scarlettgroup.com/compliance/hipaa-compliance-services
Anything not found stays empty. We never guess. Spot an error? Correct it.