
MSP-GB-LON-SERENO-IT-SUPPORT
Sereno IT Support
Managed service provider · London, London
11–50 staffFounded 2022
Website serenoit.co.ukLinkedIn
Last checked 7 Nov 2026 · 43 sourced facts
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“A leading IT provider in London, offering reliable IT support, managed security and business technology solutions for organisations across the UK.”reported by the company · serenoit.co.uk · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 20224 yrs
- Offices
- 1
- Services
- 13of 13
- Industries
- 4
- Stack tools
- 9
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingHaloPSASite
- RMMNinjaOneSite
- Remote accessnot found
- Documentationnot found
- SecuritySentinelOneSiteBitdefenderSiteKnowBe4SiteDNSFilterSite
- BackupVeeamSite
- Mailnot found
- NetworkingSonicWallSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (link on their site) · serenoit.co.uk · 7 Nov 2026 |
| NinjaOne | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| SentinelOne | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| Bitdefender | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| KnowBe4 | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| DNSFilter | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| SonicWall | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| Veeam | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| Datto (product not named) | partner badge on their site · serenoit.co.uk · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From serenoit.co.uk/contact-us/, serenoit.co.uk/managed-it-services/, serenoit.co.uk, serenoit.co.uk/remote-it-support/. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSSCyber EssentialsCyber Essentials PlusGDPR
3Industries served
Financial servicespageManufacturingpageConstructionpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-financial-services/, /it-support-for-manufacturing/, /it-support-for-construction-companies/, /it-support-for-charities-non-profits-london/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · serenoit.co.uk · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 60-minute responsereported by the company · serenoit.co.uk · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 20 Red Lion St, London WC1R 4PS, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | A London-based team supporting businesses across the City, central London and surrounding areas.reported by the company · serenoit.co.uk · 7 Nov 2026 |
| Trading name | Sereno IT SupportGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | Sereno IT Support Ltdtheir site’s structured data · serenoit.co.uk · 7 Nov 2026 |
| Companies House | 14152974 · Active · SIC 62020 Information technology consultancy activities · incorporated 6 June 2022public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 20 7139 4020Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@serenoit.co.ukreported by the company · serenoit.co.uk · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 73 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| Vendor partner tiers | Dell Authorized Partnerpartner badge on their site · serenoit.co.uk · 7 Nov 2026 |
| Own certifications | Cyber Essentialsreported by the company · serenoit.co.uk · 7 Nov 2026 |
- Larger than 31% of the 299 MSPs in London with a known size.
- 9 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 13 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2022Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
Dr LogicLondon · 11–50 staff
Reflective IT SolutionsLondon · 11–50 staff
Reliable NetworksLondon · 11–50 staff
Techrelate LtdLondon · 11–50 staff
Blue Saffron LimitedLondon · 11–50 staff
LP NetworksLondon · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 15 public pages read.
Logo: from serenoit.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.serenoit.co.uk/
- www.serenoit.co.uk/about-us/
- www.serenoit.co.uk/tips-on-how-to-choose-an-it-support-company/
- www.serenoit.co.uk/contact-us/
- www.serenoit.co.uk/remote-it-support/
- www.serenoit.co.uk/onsite-it-support/
- www.serenoit.co.uk/it-support-for-manufacturing/
- www.serenoit.co.uk/it-support-for-financial-services/
- www.serenoit.co.uk/it-support-for-construction-companies/
- www.serenoit.co.uk/it-support-for-charities-non-profits-london/
- www.serenoit.co.uk/google-workspace-managed-services/
- www.serenoit.co.uk/microsoft-365-support-services-london/
- www.serenoit.co.uk/managed-it-services/
- www.serenoit.co.uk/it-security-audit/
- www.serenoit.co.uk/it-support-cyber-security/
Anything not found stays empty. We never guess. Spot an error? Correct it.