MSP-GB-WES-SERENUS
Serenus
Managed service provider · Coventry, West Midlands
1–10 staffFounded 2017
Website serenus-it.co.ukLinkedIn
Last checked 8 Nov 2026 · 23 sourced facts
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“Antivirus and Microsoft 365”reported by the company · serenus-it.co.uk · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 20179 yrs
- Offices
- 1
- Services
- 6of 13
- Industries
- 0
- Stack tools
- 6
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessTeamViewerSite
- Documentationnot found
- SecurityBitdefenderSite
- Backupnot found
- Mailnot found
- NetworkingUbiquiti UniFiSite
- DistributorPax8Site
- Vendor, product not namedDattoSiteKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| TeamViewer | detected (link on their site) · serenus-it.co.uk · 8 Nov 2026 |
| Bitdefender | partner badge on their site · serenus-it.co.uk · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · serenus-it.co.uk · 8 Nov 2026 |
| Pax8 | partner badge on their site · serenus-it.co.uk · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · serenus-it.co.uk · 8 Nov 2026 |
| Kaseya (product not named) | named on their site · serenus-it.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From serenus-it.co.uk/services/, serenus-it.co.uk/services/software/, serenus-it.co.uk/services/it-solutions/network-security/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | “SMBs”reported by the company · serenus-it.co.uk · 8 Nov 2026 |
|---|
4Support model
Published hours: Mon–Fri 08:30–17:30 (local time)
| Support hours | Business hoursreported by the company · serenus-it.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 08:30–17:30reported by the company · serenus-it.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 16, Canal Warehouse, Leicester Row, Coventry CV1 4LH, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Supporting business across the UK for over 15 years.reported by the company · serenus-it.co.uk · 8 Nov 2026 |
| Trading name | SerenusGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | IT AND PRINT LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 07573105 · Active · SIC 62090 Other information technology service activities · incorporated 22 March 2011public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 24 7767 4045Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 97 MSPs in West Midlands with a known size.
- 6 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 6 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2017Foundedreported by the company · serenus-it.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Coventry
The Geek GuysCoventry · 1–10 staff
Cirrus MSP LimitedDroitwich · 1–10 staff
ADECS-MapleCoventry · 11–50 staff
Cipher-IT LtdCoventry · 11–50 staff
Network LtdCoventry · 11–50 staff
Pinfields ITDroitwich · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Coventry · all MSPs in West Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.
Logo: from serenus-it.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.