MSP-GB-WES-SERVELINE-IT
Serveline IT
Managed service provider · Kinverpoint, West Midlands
11–50 staffFounded 2009
Website serveline.co.ukLinkedIn
Last checked 8 Nov 2026 · 30 sourced facts
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“IT support for UK businesses from Serveline. Keep your team working with proactive support, cyber security, cloud services and clear, practical advice.”reported by the company · serveline.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200917 yrs
- Offices
- 2
- Services
- 10of 13
- Industries
- 4
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | detected (public DNS) · helpdesk.serveline.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From serveline.co.uk/our-services/. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001
3Industries served
HealthcarepageManufacturingpageConstructionpageEducationpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-healthcare-serveline/, /it-support-for-manufacturing-serveline/, /construction-engineering/, /it-support-for-education-schools-colleges-serveline/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · serveline.co.uk · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · serveline.co.uk · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Business Village, Cookley Ln, Kinver, Kinverpoint DY7 6NW, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Birminghamreported by the company · serveline.co.uk · 8 Nov 2026 |
| Service area (as published) | From those beginnings, we’ve grown into a team supporting over 120 clients across the UK.reported by the company · serveline.co.uk · 8 Nov 2026 |
| Trading name | Serveline ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Serveline ITtheir site’s structured data · serveline.co.uk · 8 Nov 2026 |
| Companies House | 07000617 · Active · SIC 62020 Information technology consultancy activities · incorporated 25 August 2009public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1384 429120Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 37 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | 120+reported by the company · serveline.co.uk · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 40% of the 97 MSPs in West Midlands with a known size.
- 1 stack tool found vs a median of 2 across 2,540 fully researched UK MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2009Foundedtheir site’s structured data · serveline.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in West Midlands
MoremicroBirmingham · 11–50 staff
Superfast ITStourbridge · 11–50 staff
Spire Technology GroupWorcester · 11–50 staff- Education & IT LtdBirmingham · 11–50 staff
Sphere Global SolutionsSmethwick · 11–50 staff
BOLD ITTamworth · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in West Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.
Logo: from serveline.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- serveline.co.uk/
- serveline.co.uk/about-us/
- serveline.co.uk/our-services/
- serveline.co.uk/onsite-it-support/
- serveline.co.uk/managed-it-support/
- serveline.co.uk/contact-us/
- serveline.co.uk/it-support-for-education-schools-colleges-serveline/
- serveline.co.uk/it-support-for-healthcare-serveline/
- serveline.co.uk/it-support-for-manufacturing-serveline/
- serveline.co.uk/construction-engineering/
- serveline.co.uk/careers/
- serveline.co.uk/it-helpdesk-remote-support/
- serveline.co.uk/cyber-security/
- serveline.co.uk/it-compliance-audit/
Anything not found stays empty. We never guess. Spot an error? Correct it.