MSP-US-NC-SMART-LINK-CHARLOT
Smart Link Charlotte Managed IT Support & Services
Managed service provider · Charlotte, North Carolina
1–10 staffFounded 2024
Website smartlinkcharlotte.comLinkedIn
Last checked 9 Nov 2026 · 16 sourced facts
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“Explore expert IT support and services at Smart-Link IT Support & Services. Contact us today for reliable tech solutions in Charlotte. Your IT partner awaits!”reported by the company · smartlinkcharlotte.com · 9 Nov 2026
- Staff / size
- 1–10
- Founded
- 20242 yrs
- Offices
- 1
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessSplashtopSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Splashtop | detected (link on their site) · smartlinkcharlotte.com · 9 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From smartlinkcharlotte.com/services, smartlinkcharlotte.com. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | “small businesses”reported by the company · smartlinkcharlotte.com · 9 Nov 2026 |
|---|
4Support model
Published hours: Monday–Friday 9am–5pm (local time)
| Support hours | Business hoursreported by the company · smartlinkcharlotte.com · 9 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9am–5pmreported by the company · smartlinkcharlotte.com · 9 Nov 2026 |
| 24/7 monitoring | yesreported by the company · smartlinkcharlotte.com · 9 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 2101 Sardis Rd N Ste 113, Charlotte, NC 28227Google Maps listing · google.com · 9 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Smart Link Charlotte Managed IT Support & ServicesGoogle Maps listing · google.com · 9 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 704-559-9072Google Maps listing · google.com · 9 Nov 2026 |
| Business mailbox | info@smartlinkcharlotte.comreported by the company · smartlinkcharlotte.com · 9 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- In the smallest size band, like many of the 120 MSPs in North Carolina with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 7 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2024Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Charlotte
AMP ITCharlotte · 1–10 staff
SpectrumWiseCharlotte · 1–10 staff
USA Computer ServicesCharlotte · 1–10 staff
CYBER BUYER LLCCharlotte · 1–10 staff
T3 MSPCharlotte
CompleteCharlotte · 201–500 staff
Same town first, then similar size, stack and services. More: all MSPs in Charlotte · all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 9 Nov 2026 (full pass), last checked 9 Nov 2026. 3 public pages read.
Logo: from img1.wsimg.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.