MSP-GB-LON-SMARTSUPPORTAI
SmartSupportAI
Managed service provider · Dartford, London
24/7
Last checked 8 Nov 2026 · 9 sourced facts
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“SmartSupportAI — an AI-powered service desk agent that resolves IT issues 24/7, reduces costs, and improves resolution times.”reported by the company · smartsupportai.co.uk · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 2of 13
- Industries
- 0
- Stack tools
- 2
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingZendeskSiteServiceNowSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | partner badge on their site · smartsupportai.co.uk · 8 Nov 2026 |
| ServiceNow | named on their site · smartsupportai.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (not found)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From smartsupportai.co.uk. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Monday–Friday 9:00 AM–5:00 PM (local time)
| Support hours | 24/7reported by the company · smartsupportai.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9:00 AM–5:00 PMreported by the company · smartsupportai.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · smartsupportai.co.uk · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Crossways Business Park, Dartford DA2 6QE, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | SmartSupportAIGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | not published |
| Business mailbox | sales@smartsupportai.co.ukreported by the company · smartsupportai.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 2 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 2 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Dartford
Transputec LtdWembley · 51–200 staff
Thrive Operations LimitedLondon · 501+ staff
Krome Technologies LtdChertsey
Cube Technology IT Services LtdHarrow
Cyber InfrastructureLondon · 501+ staff
WavexLondon · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Dartford · all MSPs in London · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 1 public pages read.
Logo: from smartsupportai.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.