MSP-US-TN-SOLOMON-IT
Solomon IT
Managed service provider · Oak Ridge, Tennessee
1–10 staffFounded 201024/7
Website solomonitc.comLinkedIn
Last checked 8 Nov 2026 · 41 sourced facts
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“Looking for reliable managed IT services in Knoxville? Solomon IT delivers fast response times, advanced cybersecurity, and expert IT solutions for businesses across Knoxville, Oak Ridge, and East Tennessee. Book your…”reported by the company · solomonitc.com · 8 Nov 2026
- Staff / size
- 1–10
- Founded
- 201016 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 8
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingConnectWise PSASite
- RMMConnectWise AutomateSite
- Remote accessScreenConnectSite
- Documentationnot found
- SecurityWebrootSiteProofpointSiteBarracudaSite
- BackupAxcientSite
- MailMicrosoft 365DNS
- Vendor, product not namedKaseyaSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise PSA | detected (link on their site) · solomonitc.com · 8 Nov 2026 |
| ConnectWise Automate | named on their site · solomonitc.com · 8 Nov 2026 |
| ScreenConnect | detected (link on their site) · solomonitc.com · 8 Nov 2026 |
| Webroot | partner badge on their site · solomonitc.com · 8 Nov 2026 |
| Proofpoint | partner badge on their site · solomonitc.com · 8 Nov 2026 |
| Barracuda | partner badge on their site · solomonitc.com · 8 Nov 2026 |
| Axcient | partner badge on their site · solomonitc.com · 8 Nov 2026 |
| Kaseya (product not named) | partner badge on their site · solomonitc.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · solomonitc.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From solomonitc.com/solomon-it-finance, solomonitc.com/knoxville-it-services, solomonitc.com/it-security, solomonitc.com/it-infrastructure-services. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTPCI DSS
3Industries served
HealthcarepageManufacturingpageHospitalitypageAutomotivepage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /health-care, /other-industries.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · solomonitc.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · solomonitc.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · solomonitc.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | response times under 15 minutesreported by the company · solomonitc.com · 8 Nov 2026 |
| Response time (as published) | 15 min average responsereported by the company · solomonitc.com · 8 Nov 2026 |
| Response time (as published) | 30 min average issue resolutionreported by the company · solomonitc.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 150 E Division Rd #1, Oak Ridge, TN 37830Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | We serve companies throughout East Tennessee and beyond, acting as an extension of your team.reported by the company · solomonitc.com · 8 Nov 2026 |
| Trading name | Solomon ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Solomon IT, LLCtheir site’s structured data · solomonitc.com · 8 Nov 2026 |
| Phone (switchboard) | +1 865-309-4343Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 5 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 1–10 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 2-10 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | CMMC Registered Practitioner Organizationreported by the company · solomonitc.com · 8 Nov 2026 |
- In the smallest size band, like many of the 41 MSPs in Tennessee with a known size.
- 8 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2010Foundedreported by the company · solomonitc.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Tennessee
ATA TechnologiesJackson · 1–10 staff
Artis Networks, Inc.Lafayette · 1–10 staff
CD TechnologyKnoxville · 1–10 staff
TUC TechnologiesBlountville · 1–10 staff
M3 SolutionsColumbia · 1–10 staff- Creative Consultants GroupNashville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Tennessee · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 12 public pages read.
Logo: from images.squarespace-cdn.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.solomonitc.com/
- www.solomonitc.com/our-purpose
- www.solomonitc.com/it-infrastructure-services
- www.solomonitc.com/solomon-it-finance
- www.solomonitc.com/knoxville-it-services
- www.solomonitc.com/contact-us
- www.solomonitc.com/solomon-it-cmmc
- www.solomonitc.com/health-care
- www.solomonitc.com/other-industries
- www.solomonitc.com/partners-clients
- www.solomonitc.com/client-support
- www.solomonitc.com/it-security
Anything not found stays empty. We never guess. Spot an error? Correct it.