MSP-GB-SOU-SPIDERGROUP
SpiderGroup
Managed service provider · Bristol, South West England
11–50 staffFounded 2004
Website spidergroup.comLinkedIn
Last checked 7 Nov 2026 · 29 sourced facts
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“Proactive managed IT support, Microsoft 365, cloud and cyber security from a Bristol team that takes ownership. 600+ UK businesses. Book a clarity call.”reported by the company · spidergroup.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 200422 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 4
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMNinjaOneSite
- Remote accessnot found
- Documentationnot found
- SecurityBitdefenderSiteESETSiteMimecastSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| NinjaOne | partner badge on their site · spidergroup.com · 7 Nov 2026 |
| Bitdefender | partner badge on their site · spidergroup.com · 7 Nov 2026 |
| ESET | partner badge on their site · spidergroup.com · 7 Nov 2026 |
| Mimecast | partner badge on their site · spidergroup.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · spidergroup.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From spidergroup.com/solutions, spidergroup.com, spidergroup.com/solutions-protection, spidergroup.com/cyber-essentials. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · spidergroup.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Runway east, 43 Queen Square, Bristol BS1 4QP, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Based in Bristol since 2004, supporting businesses across the UK from the heart of the South West.reported by the company · spidergroup.com · 7 Nov 2026 |
| Trading name | SpiderGroupGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | 13Spiders Ltdtheir site’s structured data · spidergroup.com · 7 Nov 2026 |
| Companies House | 05154859 · Active · SIC 62020 Information technology consultancy activities; 63110 Data processing, hosting and related activities; 73110 Advertising agencies · incorporated 16 June 2004public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 117 933 0570Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Spider Digital Limitedpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 18 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | 600+reported by the company · spidergroup.com · 7 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 28% of the 88 MSPs in South West England with a known size.
- 4 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2004Foundedtheir site’s structured data · spidergroup.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Bristol
Absolutely PC IT Support & CybersecurityBristol · 11–50 staff
Inflection PointBristol · 11–50 staff
WestSpring ITBristol · 11–50 staff
Nebula IT Services LtdBristol · 11–50 staff
CroftBristol · 51–200 staff
Stripe OLTBristol · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Bristol · all MSPs in South West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 11 public pages read.
Logo: from spidergroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.spidergroup.com/
- www.spidergroup.com/about
- www.spidergroup.com/solutions
- www.spidergroup.com/it-support
- www.spidergroup.com/solutions-protection
- www.spidergroup.com/contact
- www.spidergroup.com/legal
- www.spidergroup.com/customer-stories-how-we-made-technology-invisible-across-25-boston-tea-party-loc
- www.spidergroup.com/careers
- www.spidergroup.com/cyber-essentials
- www.spidergroup.com/insights/php2shell-php-security-flaw
Anything not found stays empty. We never guess. Spot an error? Correct it.