MSP-GB-NOR-STEM-SYSTEMS
Stem Systems
Managed service provider · Newtownabbey, Northern Ireland
Last checked 7 Nov 2026 · 27 sourced facts
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“One of Northern Ireland's pioneering managed IT support & services providers. We secure the IT infrastructure of SME's across UK & Ireland.”reported by the company · stem.systems · 7 Nov 2026
Basic profile: fewer than six sourced facts so far. The full profile is in research: it is reachable from lists but not offered to search engines until a research wave fills it in.
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 8of 13
- Industries
- 8
- Stack tools
- 4
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingZendeskSiteFreshservice / FreshdeskSite
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- Mailnot found
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zendesk | named on their site · stem.systems · 7 Nov 2026 |
| Freshservice / Freshdesk | named on their site · stem.systems · 7 Nov 2026 |
| IT Glue | detected (public DNS) · docs.stem.systems · 7 Nov 2026 |
| 3CX | partner badge on their site · stem.systems · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From stem.systems, stem.systems/services/3cx-cloud-voice/. Empty squares: not found on their pages.
3Industries served
HealthcarepageLegalpageAccountingpageManufacturingpageConstructionpageRetailpageHospitalitypageLogistics & transportpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /sectors/healthcare/, /sectors/legal-it-support-northern-ireland/, /sectors/accountancy/, /sectors/manufacturing/, /sectors/construction/, /sectors/retail-distribution-it-support/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · stem.systems · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 10-minute SLA from detection to responsereported by the company · stem.systems · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 44-46, Mallusk Dr, Newtownabbey BT36 4GN, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Stem Systems, founded in 2004 by Stephen McLoughlin, are an established, trusted IT managed services provider serving clients across the UK and Ireland.reported by the company · stem.systems · 7 Nov 2026 |
| Trading name | Stem SystemsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 28 9099 8080Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@stem.systemsreported by the company · stem.systems · 7 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · stem.systems · 7 Nov 2026 |
| Vendor partner tiers | 3CX Silver Partnerpartner badge on their site · stem.systems · 7 Nov 2026 |
| Own certifications | ISO 27001reported by the company · stem.systems · 7 Nov 2026 |
- size not published
- 4 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Northern Ireland
KERO Business SolutionsNewtownabbey
VytaNewtownabbey · 51–200 staff
Business Park SolutionsNewtownabbey
LegionLondonderry
Precept ITBelfast · 11–50 staff
Zenith NetworksBelfast · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Northern Ireland · other MSPs offering help desk / it support.
9Revision history and sources
Researched 7 Nov 2026 (basic pass), last checked 7 Nov 2026. 6 public pages read.
Logo: from stem.systems, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.