MSP-US-IL-SURGE-SOLUTIONS
Surge Solutions
Managed service provider · Villa Park, Illinois
Founded 200824/7
Last checked 8 Nov 2026 · 26 sourced facts
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“Looking for reliable IT support in Chicago? Get a dedicated team of 3 engineers, backed by a 3-minute response time, and your first 3 months FREE.”reported by the company · surgesolutions.net · 8 Nov 2026
- Staff / size
- –
- Founded
- 200818 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 3
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingSyncroSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityCrowdStrikeSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Syncro | detected (link on their site) · surgesolutions.net · 8 Nov 2026 |
| CrowdStrike | partner badge on their site · surgesolutions.net · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · surgesolutions.net · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · surgesolutions.net · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From surgesolutions.net/pricing, surgesolutions.net/it-security. Empty squares: not found on their pages.
3Industries served
HealthcarepageManufacturingpageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/manufacturing-industrial, /industries/professional-services.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · surgesolutions.net · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · surgesolutions.net · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time (as published) | 3 minute responsereported by the company · surgesolutions.net · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 320 W St Charles Rd, Villa Park, IL 60181Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Rd Villa Park, ILreported by the company · surgesolutions.net · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Surge SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 630-635-0015Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 44 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2008Foundedreported by the company · surgesolutions.net · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Illinois
KubeTechVilla Park · 1–10 staff
Facet Technologies, Inc.Peoria
Dynamic Solutions GroupChicago
Protek-IT Managed IT ServicesChicago · 11–50 staff
Mayer NetworksCarbondale · 1–10 staff
I.Q. Technologies, IncChicago · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Illinois · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from cdn.prod.website-files.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.surgesolutions.net/
- www.surgesolutions.net/about-us
- www.surgesolutions.net/pricing
- www.surgesolutions.net/telecom-pricing
- www.surgesolutions.net/bitrix24-pricing
- www.surgesolutions.net/contact
- www.surgesolutions.net/industries
- www.surgesolutions.net/industries/healthcare
- www.surgesolutions.net/industries/professional-services
- www.surgesolutions.net/industries/manufacturing-industrial
- www.surgesolutions.net/professional-services/technology-alignment-process
- www.surgesolutions.net/careers
- www.surgesolutions.net/remote-support
- www.surgesolutions.net/it-security
- www.surgesolutions.net/it-security/managed-soc
Anything not found stays empty. We never guess. Spot an error? Correct it.