MSP-US-MA-SYNAGEX-MODERN-IT
Synagex Modern IT
Managed service provider · Pittsfield, Massachusetts
Last checked 7 Nov 2026 · 18 sourced facts
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“Managed IT services and cybersecurity solutions company offering true IT-as-a-Service and cybersecurity protection to your business. Simple, result-focused solutions. Simplify your IT today.”reported by the company · synagex.com · 7 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 2
- Services
- 6of 13
- Industries
- 2
- Stack tools
- 2
- Certifications
- 1
- Support
- –
1Stack: the tools we found
- PSA / ticketingConnectWise PSASite
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise PSA | detected (link on their site) · synagex.com · 7 Nov 2026 |
| IT Glue | detected (public DNS) · docs.synagex.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (not found)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From synagex.com/it-for-service-contractors, synagex.com/technology-solutions, synagex.com/it-for-healthcare, synagex.com/cybersecurity-cmmc. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCDFARS
3Industries served
HealthcarepageManufacturingpage
| Client size targeted | “45-50 employees”reported by the company · synagex.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-for-healthcare, /it-for-manufacturing.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 703 W Housatonic St Ste 108, Pittsfield, MA 01201Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Lakewood, COreported by the company · synagex.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Synagex Modern ITGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 413-650-5230Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@synagex.comreported by the company · synagex.com · 7 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 7 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | CMMC Registered Practitioner Organizationreported by the company · synagex.com · 7 Nov 2026 |
- size not published
- 2 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 6 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Massachusetts
SourcepassPittsfield · 201–500 staff
Triton TechnologiesWorcester · 11–50 staff- Tech Advisors Managed IT ServicesBoston · 11–50 staff
- NetLogixWestfield · 11–50 staff
Focus Technology SolutionsBoston · 51–200 staff
Datalyst, LLCLakeville · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
9Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 11 public pages read.
Logo: from synagex.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.synagex.com/
- www.synagex.com/about-us
- www.synagex.com/about-cmmc
- www.synagex.com/technology-solutions
- www.synagex.com/it-for-service-contractors
- www.synagex.com/get-started
- www.synagex.com/it-for-healthcare
- www.synagex.com/it-for-manufacturing
- www.synagex.com/it-for-compliance
- www.synagex.com/cybersecurity-cmmc
- www.synagex.com/post/podcast-recap-same-cmmc-certification-process-new-insights
Anything not found stays empty. We never guess. Spot an error? Correct it.