MSP-GB-LON-SYNAPSE-IT-GROUP-L
Synapse IT Group Ltd
Managed service provider · London, London
Founded 1998
Last checked 8 Nov 2026 · 16 sourced facts
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“read more ... Support Services We offer both ad-hoc and “total care" package options to keep your IT systems and services running optimally. read more ... 24 x 7 Monitoring Behind the scenes devices are proactively pr…”reported by the company · synapse.it · 8 Nov 2026
- Staff / size
- –
- Founded
- 199828 yrs
- Offices
- 1
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityProofpointSite
- BackupDropsuiteSite
- Mailnot found
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Proofpoint | named on their site · synapse.it · 8 Nov 2026 |
| Dropsuite | partner badge on their site · synapse.it · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · synapse.it · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From synapse.it/services/, synapse.it/email-solutions/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · synapse.it · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · synapse.it · 8 Nov 2026 |
| Help desk location | local (as published)reported by the company · synapse.it · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 11 Old Bond St, London W1S 4PN, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Synapse IT Group LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | SYNAPSE IT GROUP LTDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 03494151 · Active · SIC 62090 Other information technology service activities · incorporated 16 January 1998public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 7060 3500Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@synapse.itreported by the company · synapse.it · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 5 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1998Foundedreported by the company · synapse.it · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in London
no other MSPs listed here yet
Same town first, then similar size, stack and services. More: all MSPs in London · all MSPs in London · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.