MSP-GB-WAL-SYSGROUP
SysGroup
Managed service provider · Newport, Wales
51–200 staffFounded 200624/7
Last checked 7 Nov 2026 · 35 sourced facts
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“Strategic IT partner for ambitious UK organisations. AI-driven managed IT, cybersecurity, compliance, and data protection, built to help you grow.”reported by the company · sysgroup.com · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 200620 yrs
- Offices
- 5
- Services
- 9of 13
- Industries
- 1
- Stack tools
- 4
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingZoho DeskDNS
- RMMnot found
- Remote accessTeamViewerSite
- Documentationnot found
- SecurityESETSiteMimecastSite
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Zoho Desk | detected (public DNS) · support.sysgroup.com · 7 Nov 2026 |
| TeamViewer | named on their site · sysgroup.com · 7 Nov 2026 |
| ESET | named on their site · sysgroup.com · 7 Nov 2026 |
| Mimecast | partner badge on their site · sysgroup.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From sysgroup.com/support/, sysgroup.com/solutions/sysprove/, sysgroup.com/lp/vista/, sysgroup.com/identity-recovery/. Empty squares: not found on their pages.
Compliance frameworks named: NISTPCI DSSCyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
| Client size targeted | “20 to 250 users”reported by the company · sysgroup.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /insights/why-manufacturing-is-the-uks-most-attacked-sector/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · sysgroup.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · sysgroup.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Redcliff House, Hazell Dr, Marshfield, Newport NP10 8FY, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | London · Manchester · Edinburgh · Buckinghamshirereported by the company · sysgroup.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | SysGroupGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | SYSGROUP PLCpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 06172239 · Active · SIC 62020 Information technology consultancy activities; 62090 Other information technology service activities; 63110 Data processing, hosting and related activities · incorporated 20 March 2007public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 333 101 9000Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | hello@sysgroup.comreported by the company · sysgroup.com · 7 Nov 2026 |
| Ownership | Corporate parent (Companies House) Gresham House Asset Management Ltd (09447087)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 4.8 / 5 from 10 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 79% of the 34 MSPs in Wales with a known size.
- 4 stack tools found vs a median of 2 across 1,579 fully researched UK MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2006Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Wales
ROCKBridgend · 51–200 staff
Soda IT SecureNewport
A2Z Computing LtdNewport
Distinct IT LimitedNewport
Ever NimbleSwansea · 51–200 staff
Flotek Group Limited SwanseaSwansea · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Wales · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from sysgroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- sysgroup.com/
- sysgroup.com/about/
- sysgroup.com/lp/vista/
- sysgroup.com/identity-recovery/
- sysgroup.com/solutions/sysguard/
- sysgroup.com/contact/
- sysgroup.com/partners/
- sysgroup.com/support/
- sysgroup.com/solutions/sysprove/
- sysgroup.com/solutions/sysvault/
- sysgroup.com/insights/why-manufacturing-is-the-uks-most-attacked-sector/
- sysgroup.com/insights/ai-in-uk-manufacturing-governance-cyber-resilience/
- sysgroup.com/insights/cyber-risk-is-now-a-production-risk-in-uk-manufacturing/
- sysgroup.com/insights/why-cyber-essentials-is-essential-for-the-legal-industry/
Anything not found stays empty. We never guess. Spot an error? Correct it.