MSP-US-MA-TEC-REFRESH-INC
Tec-Refresh, Inc
Managed service provider · Andover, Massachusetts
11–50 staffFounded 2010
Website tec-refresh.comLinkedIn
Last checked 8 Nov 2026 · 25 sourced facts
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“As a Managed Service Provider (MSP) and Managed Security Services Provider (MSSP), we manage IT services, backup and disaster recovery, security and more.”reported by the company · tec-refresh.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 201016 yrs
- Offices
- 3
- Services
- 9of 13
- Industries
- 2
- Stack tools
- 3
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityArctic WolfSiteProofpointSite
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingFortinetSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Arctic Wolf | partner badge on their site · tec-refresh.com · 8 Nov 2026 |
| Proofpoint | partner badge on their site · tec-refresh.com · 8 Nov 2026 |
| Fortinet | named on their site · tec-refresh.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · tec-refresh.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (not found)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From tec-refresh.com/services, tec-refresh.com/terms, tec-refresh.com/services/security-assessment, tec-refresh.com/services/security. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSS
3Industries served
HealthcarepageManufacturingpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare, /cast-study-global-medical-device-manufacturer.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 10 New England Business Ctr Dr, Andover, MA 01810Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Newport Beach, CA · Charlotte, NCreported by the company · tec-refresh.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Tec-Refresh, IncGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Tec-Refresh, Inc.reported by the company · tec-refresh.com · 8 Nov 2026 |
| Phone (switchboard) | +1 617-829-9933Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 25% of the 87 MSPs in Massachusetts with a known size.
- 3 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2010Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Massachusetts
Radius Executive IT SolutionsAndover · 11–50 staff
Celera Networks Inc.Andover · 11–50 staff
Bryley Systems IncWorcester · 11–50 staff- NetLogixWestfield · 11–50 staff
ApexMalden · 11–50 staff
SynivateFoxborough · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering noc / monitoring.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from 9019521.fs1.hubspotusercontent-na1.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- tec-refresh.com/
- tec-refresh.com/about
- tec-refresh.com/terms
- tec-refresh.com/services
- tec-refresh.com/download-brochure
- tec-refresh.com/contact
- tec-refresh.com/careers
- tec-refresh.com/support
- tec-refresh.com/services/security
- tec-refresh.com/services/security-assessment
- tec-refresh.com/unit-42-assessment-portfolio
- tec-refresh.com/healthcare
- tec-refresh.com/cast-study-global-medical-device-manufacturer
Anything not found stays empty. We never guess. Spot an error? Correct it.