MSP-US-GA-TECHCASTLES-MEDIA-
TechCastles Media Services
Managed service provider · Decatur, Georgia
Website techcastles.comLinkedIn
Last checked 7 Nov 2026 · 18 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“TechCastles Media Services offers managed IT services, cloud solutions, and IT support in Atlanta. Trusted MSP provider for secure IT management.”reported by the company · techcastles.com · 7 Nov 2026
Basic profile: fewer than six sourced facts so far. The full profile is in research: it is reachable from lists but not offered to search engines until a research wave fills it in.
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 8of 13
- Industries
- 3
- Stack tools
- 1
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingServiceNowSite
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ServiceNow | named on their site · techcastles.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From techcastles.com/terms/, techcastles.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageLegalpageEducationpage
| Client size targeted | “small and mid-sized businesses”reported by the company · techcastles.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare-industry/, /industries/other-industries/, /industries/education-industry/.
4Support model
Published hours: Monday–Friday 9am–5pm (local time)
| Support hours | Business hoursreported by the company · techcastles.com · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 9am–5pmreported by the company · techcastles.com · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · techcastles.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | Cedar Crest Way, Decatur, GA 30034Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | TechCastles Media ServicesGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | not published |
| Business mailbox | info@techcastles.comreported by the company · techcastles.com · 7 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 1 across 7,126 fully researched US MSPs.
- 8 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Georgia
ivisionAtlanta · 201–500 staff
CoretelligentDuluth
ATL511Atlanta- Corsica TechnologiesAugusta · 51–200 staff
PCPlus NetworksLawrenceville · 11–50 staff
Boost ITAtlanta · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Georgia · other MSPs offering help desk / it support.
9Revision history and sources
Researched 7 Nov 2026 (basic pass), last checked 7 Nov 2026. 6 public pages read.
Logo: from techcastles.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.