MSP-US-TN-TENHATS

TenHats

Managed service provider · Knoxville, Tennessee

11–50 staffFounded 201624/7

Last checked 8 Nov 2026 · 21 sourced facts

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“TenHats provides managed IT services and strategic technology advising to enterprise companies in East Tennessee. Contact us for a customized quote.”reported by the company · tenhats.com · 8 Nov 2026

Staff / size: 11–50
Founded: 201610 yrs
Offices: 1
Services: 9of 13
Industries: 0
Stack tools: 1
Certifications: 1
Support: 24/7

1Stack: the tools we found

PSA / ticketingnot found
RMMnot found
Remote accessnot found
DocumentationIT GlueDNS
Securitynot found
Backupnot found
Mailnot found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source

Tool	How we know
IT Glue	detected (public DNS) · docs.tenhats.com · 8 Nov 2026

2Services coverage

From tenhats.com/managed-it/. Empty squares: not found on their pages.

Compliance frameworks named: HIPAASOC 2

3Industries served

no industry pages found

Client size targeted	not published

4Support model

24 hours, 7 days (as published)

Support hours	24/7reported by the company · tenhats.com · 8 Nov 2026
Published hours	not published
24/7 monitoring	yesreported by the company · tenhats.com · 8 Nov 2026
After-hours / emergency line	not published
Help desk location	not published
Response time (as published)	reply within 24 hoursreported by the company · tenhats.com · 8 Nov 2026

5Location and company

HQ · Tennessee

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	550 Fort Summit Way, Knoxville, TN 37915Google Maps listing · google.com · 8 Nov 2026
Other offices	not published
Service area (as published)	not published
Trading name	TenHatsGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 865-770-5920Google Maps listing · google.com · 8 Nov 2026
Business mailbox	info@tenhats.comreported by the company · tenhats.com · 8 Nov 2026
Ownership	not published
Google rating	4.9 / 5 from 13 reviewsGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)	not published
Size band	11–50 staffreported by the company · linkedin.com · 8 Nov 2026
LinkedIn company size	11-50 employeesreported by the company · linkedin.com · 8 Nov 2026
Clients (as published)	not published
Microsoft partner	Microsoft Solutions Partnerpartner badge on their site · tenhats.com · 8 Nov 2026
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

Larger than 43% of the 80 MSPs in Tennessee with a known size.
1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
9 of 13 services vs a median of 8.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Timeline

2016Foundedreported by the company · linkedin.com · 8 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in Knoxville

Same town first, then similar size, stack and services. More: all MSPs in Knoxville · all MSPs in Tennessee · other MSPs offering help desk / it support.

10Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.

Logo: from tenhats.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.