MSP-US-WA-THE-CRAFTWORK-GROU

The Craftwork Group

Managed service provider · Kent, Washington

Last checked 8 Nov 2026 · 18 sourced facts

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“Secure, modern IT for SMBs: managed services, cybersecurity, Microsoft 365, cloud & Azure, and practical automation—delivered with real outcomes.”reported by the company · thecraftworkgroup.com · 8 Nov 2026

Staff / size: –
Founded: –
Offices: 1
Services: 8of 13
Industries: 8
Stack tools: 0
Certifications: 0
Support: –

1Stack: the tools we found

PSA / ticketingnot found
RMMnot found
Remote accessnot found
Documentationnot found
Securitynot found
Backupnot found
Mailnot found

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

2Services coverage

Help desk / IT support (offered)
Co-managed IT (not found)
NOC / monitoring (not found)
SOC / MDR (offered)
Cybersecurity (offered)
Cloud / Microsoft 365 / Azure (offered)
Backup / disaster recovery (offered)
Compliance (offered)
VoIP / UCaaS (not found)
Networking (offered)
IT procurement (not found)
vCIO / consulting (not found)
AI services (offered)

From thecraftworkgroup.com/services/managed-it, thecraftworkgroup.com/services/cyber-security, thecraftworkgroup.com/services/data-ai, thecraftworkgroup.com/services/cloud-azure. Empty squares: not found on their pages.

3Industries served

Healthcarepage Financial servicespage Constructionpage Government / public sectorpage Hospitalitypage Real estate / propertypage Automotivepage Professional servicespage

Client size targeted	not published

From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/finance, /industries/construction, /industries/government, /industries/hospitality, /industries/real-estate.

4Support model

hours not published

Support hours	not published
Published hours	not published
24/7 monitoring	not published
After-hours / emergency line	yesreported by the company · thecraftworkgroup.com · 8 Nov 2026
Help desk location	not published
Response time / SLA	not published

5Location and company

HQ · Washington

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	21019 66th Ave S, Kent, WA 98032Google Maps listing · google.com · 8 Nov 2026
Other offices	not published
Service area (as published)	not published
Trading name	The Craftwork GroupGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 425-648-5250Google Maps listing · google.com · 8 Nov 2026
Business mailbox	not published
Ownership	not published
Google rating	not published

6Size, certifications and peers

Staff (their site)	not published
Size band	not published
LinkedIn company size	not published
Clients (as published)	not published
Microsoft partner	not published
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

size not published
0 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
8 of 13 services vs a median of 9.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

8Nearby and similar MSPs in Washington

Same town first, then similar size, stack and services. More: all MSPs in Washington · other MSPs offering help desk / it support.

9Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 14 public pages read.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.