MSP-GB-NOR-THE-PC-SUPPORT-GRO
The PC Support Group
Managed service provider · Liverpool, North West England
11–50 staffFounded 2011
Website pcsupportgroup.comLinkedIn
Last checked 7 Nov 2026 · 39 sourced facts
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“Liverpool IT support from our Queens Dock base. Managed IT, cyber security & cloud services across Merseyside. 98.9% satisfaction. Free consultation!”reported by the company · pcsupportgroup.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 201115 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 4
- Stack tools
- 3
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityBitdefenderSite
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.pcsupportgroup.com · 7 Nov 2026 |
| Bitdefender | partner badge on their site · pcsupportgroup.com · 7 Nov 2026 |
| Datto (product not named) | partner badge on their site · pcsupportgroup.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · pcsupportgroup.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From pcsupportgroup.com/cloud-services, pcsupportgroup.com/it-support-chester, pcsupportgroup.com/it-support-for-charities, pcsupportgroup.com/cyber-security. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsISO 27001GDPR
3Industries served
HealthcarepageLegalpageConstructionpageNonprofit / charitypage
| Client size targeted | “SMEs”reported by the company · pcsupportgroup.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /it-support-for-healthcare-companies, /it-support-for-legal-firms, /it-support-for-construction, /it-support-for-charities.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · pcsupportgroup.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | local (as published)reported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Queens Dock Business Centre, 67-83 Norfolk St, Liverpool L1 0BG, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Manchesterreported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Service area (as published) | Choosing a partner in the L1 postcode ensures a rapid regional response; based at Queens Dock, we are minutes from the Commercial District and perfectly posi…reported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Trading name | The PC Support GroupGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | The PC Support Group Ltd.reported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Companies House | 02198426 · Active · SIC 62030 Computer facilities management activities · incorporated 25 November 1987public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 151 601 2778Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | info@pcsupportgroup.comreported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Ownership | Corporate parent (Companies House) Vs Group Holdings Ltd (08120131)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 26 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | 200+reported by the company · pcsupportgroup.com · 7 Nov 2026 |
| Microsoft partner | Microsoft Partnerpartner badge on their site · pcsupportgroup.com · 7 Nov 2026 |
| Vendor partner tiers | Kaseya Gold Partnerpartner badge on their site · pcsupportgroup.com · 7 Nov 2026 |
| Own certifications | Cyber Essentials Plusreported by the company · pcsupportgroup.com · 7 Nov 2026 |
- Larger than 32% of the 148 MSPs in North West England with a known size.
- 3 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2011Foundedreported by the company · pcsupportgroup.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Liverpool
- MCS GroupLiverpool · 11–50 staff
Gardner SystemsLiverpool · 11–50 staff
ICT Solutions LimitedLiverpool
Foresight IT ServicesOldham · 11–50 staff
CloudCoCo PLCWarrington · 11–50 staff
Curveball SolutionsLiverpool
Same town first, then similar size, stack and services. More: all MSPs in Liverpool · all MSPs in North West England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from pcsupportgroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.pcsupportgroup.com/it-support-liverpool
- www.pcsupportgroup.com/team
- www.pcsupportgroup.com/about
- www.pcsupportgroup.com/cloud-services
- www.pcsupportgroup.com/other-services
- www.pcsupportgroup.com/it-support-chester
- www.pcsupportgroup.com/contact
- www.pcsupportgroup.com/it-support-for-charities
- www.pcsupportgroup.com/it-support-for-legal-firms
- www.pcsupportgroup.com/it-support-for-construction
- www.pcsupportgroup.com/it-support-for-healthcare-companies
- www.pcsupportgroup.com/cyber-security/cyber-essentials-accreditations
- www.pcsupportgroup.com/jobs
- www.pcsupportgroup.com/it-support-burnley
- www.pcsupportgroup.com/cyber-security
- www.pcsupportgroup.com/cyber-security-assessment
- www.pcsupportgroup.com/blog
Anything not found stays empty. We never guess. Spot an error? Correct it.