MSP-GB-EAS-TOTAL-GROUP-INTERN
Total Group International
Managed service provider · Luton, East of England
11–50 staffFounded 2000
Website totalgroup.co.ukLinkedIn
Last checked 8 Nov 2026 · 43 sourced facts
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“Managed IT support and cyber security for businesses in Hertfordshire, the Home Counties and London. 24/7 monitoring, Cyber Essentials and fixed pricing.”reported by the company · totalgroup.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 200026 yrs
- Offices
- 1
- Services
- 12of 13
- Industries
- 4
- Stack tools
- 3
- Certifications
- 5
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueSite
- SecurityMicrosoft DefenderSite
- Backupnot found
- Mailnot found
- NetworkingWatchGuardSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | named on their site · totalgroup.co.uk · 8 Nov 2026 |
| Microsoft Defender | named on their site · totalgroup.co.uk · 8 Nov 2026 |
| WatchGuard | named on their site · totalgroup.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From totalgroup.co.uk/services/, totalgroup.co.uk, totalgroup.co.uk/our-packages/. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSSSOC 2Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
HealthcarepageLegalpageFinancial servicespageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /who-we-serve/healthcare/, /who-we-serve/legal/, /who-we-serve/financial-services/.
4Support model
Published hours: Mon–Fri 9am–5:30pm (local time)
| Support hours | Business hoursreported by the company · totalgroup.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Fri 9am–5:30pmreported by the company · totalgroup.co.uk · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · totalgroup.co.uk · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Help desk location | UK-basedreported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Small Grove Farm, Windmill Rd, Pepperstock, Luton LU1 4LQ, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | With over 25 years’ experience based in Hertfordshire, we keep regulated businesses across the UK secure, compliant and productive.reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Trading name | Total Group InternationalGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Total Group International Ltd.reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Companies House | not published |
| Phone (switchboard) | +44 1727 881224Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | hello@totalgroup.co.ukreported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 35 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | 100+reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| Microsoft partner | Microsoft Partnerpartner badge on their site · totalgroup.co.uk · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 · ISO 27001 · Cyber Essentials Plus · IASME Cyber Assurancereported by the company · totalgroup.co.uk · 8 Nov 2026 |
- Larger than 38% of the 155 MSPs in East of England with a known size.
- 3 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2000Foundedreported by the company · totalgroup.co.uk · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| £45 | device / month | – | reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| £65 | device / month | – | reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| £100 | device / month | – | reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| £130 | device / month | – | reported by the company · totalgroup.co.uk · 8 Nov 2026 |
| £110 | device / month | – | reported by the company · totalgroup.co.uk · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Luton
Evolve Technologies Group LimitedPeterborough · 11–50 staff
First Stop IT LtdHarlow · 11–50 staff
ITbuilder Ltd.Hertford · 11–50 staff
Outbound GroupBasildon · 11–50 staff
Naglotech LtdClacton-on-Sea · 11–50 staff
ClevaGroupHertford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Luton · all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from totalgroup.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- totalgroup.co.uk/
- totalgroup.co.uk/about-us/
- totalgroup.co.uk/about-us/partners/
- totalgroup.co.uk/services/
- totalgroup.co.uk/our-packages/
- totalgroup.co.uk/it-support-luton/
- totalgroup.co.uk/contact-us/
- totalgroup.co.uk/compliance/
- totalgroup.co.uk/who-we-serve/
- totalgroup.co.uk/who-we-serve/legal/
- totalgroup.co.uk/who-we-serve/healthcare/
- totalgroup.co.uk/knowledge-base/tools/
- totalgroup.co.uk/who-we-serve/saas-technology/
- totalgroup.co.uk/it-support-london/
- totalgroup.co.uk/compliance/nis2/
- totalgroup.co.uk/compliance/gdpr/
- totalgroup.co.uk/about-us/customer-testimonials/
Anything not found stays empty. We never guess. Spot an error? Correct it.