MSP-US-TN-TRI-CITIES-IT-INC
Tri-Cities IT Inc.
Managed service provider · Bluff City, Tennessee
Founded 2017
Last checked 8 Nov 2026 · 20 sourced facts
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“Tri-Cities IT – Your Trusted Managed Service Provider. Elevate your business with our leading IT solutions in the Tri-Cities area. Explore expert services including cybersecurity, networking, cloud solutions, backup a…”reported by the company · tricitiesit.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 20179 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 0
- Stack tools
- 5
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingHaloPSADNSZoho DeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- BackupUnitrendsSite
- MailMicrosoft 365DNS
- NetworkingFortinetSite
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · portal.tricitiesit.com · 8 Nov 2026 |
| Zoho Desk | detected (public DNS) · support.tricitiesit.com · 8 Nov 2026 |
| Fortinet | partner badge on their site · tricitiesit.com · 8 Nov 2026 |
| Unitrends | partner badge on their site · tricitiesit.com · 8 Nov 2026 |
| 3CX | partner badge on their site · tricitiesit.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · tricitiesit.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From tricitiesit.com/managedit, tricitiesit.com/cyber. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4599 TN-394 Ste 10, Bluff City, TN 37618Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Tri-Cities IT Inc.Google Maps listing · google.com · 8 Nov 2026 |
| Legal name | Tri-Cities IT Inc.reported by the company · tricitiesit.com · 8 Nov 2026 |
| Phone (switchboard) | +1 423-484-8400Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 54 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 5 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2017Foundedreported by the company · tricitiesit.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Tennessee
CloudSmart ITBrentwood · 1–10 staff
Gravity NetworksKnoxville
NET-iGermantown · 11–50 staff
WYRE TechnologyChattanooga · 11–50 staff
Logical ProsDickson
Tech EaglesBristol · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Tennessee · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from tricitiesit.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.