MSP-US-KY-UNITED-SYSTEMS-AND
United Systems and Software
Managed service provider · Benton, Kentucky
51–200 staffFounded 1977
Website united-systems.comLinkedIn
Last checked 9 Nov 2026 · 19 sourced facts
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“United Systems & Software provides process management solutions for utilities and local government of all shapes and sizes.”reported by the company · united-systems.com · 9 Nov 2026
- Staff / size
- 51–200
- Founded
- 197749 yrs
- Offices
- 1
- Services
- 7of 13
- Industries
- 1
- Stack tools
- 2
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- Voice3CXSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| 3CX | partner badge on their site · united-systems.com · 9 Nov 2026 |
| Datto (product not named) | partner badge on their site · united-systems.com · 9 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · united-systems.com · 9 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From united-systems.com/managed-it/. Empty squares: not found on their pages.
Compliance frameworks named: NISTSOC 2
3Industries served
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /accounting/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 91 SW One Blvd, Benton, KY 42025Google Maps listing · google.com · 9 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | With almost 50 years of experience serving more than 1,500 utilities and local governments across the United States, we help organizations:reported by the company · united-systems.com · 9 Nov 2026 |
| Trading name | United Systems and SoftwareGoogle Maps listing · google.com · 9 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 270-527-3293Google Maps listing · google.com · 9 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · united-systems.com · 9 Nov 2026 |
| Vendor partner tiers | Datto Diamond Partnerpartner badge on their site · united-systems.com · 9 Nov 2026 |
| Own certifications | not published |
- Larger than 80% of the 45 MSPs in Kentucky with a known size.
- 2 stack tools found vs a median of 1 across 7,126 fully researched US MSPs.
- 7 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1977Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Kentucky
Louisville GeekLouisville · 51–200 staff
Advanced Business SolutionsLouisville · 51–200 staff
Cinch I.T.Douglass Hills · 51–200 staff
Emerge IT SolutionsFlorence · 51–200 staff
Axiom SolutionsElizabethtown
IS Group, Inc.Paducah · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Kentucky · other MSPs offering help desk / it support.
10Revision history and sources
Researched 9 Nov 2026 (full pass), last checked 9 Nov 2026. 9 public pages read.
Logo: from united-systems.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.