
MSP-US-CT-UNIVERSAL-CONNECTI
Universal Connectivity
Managed service provider · West Hartford, Connecticut
11–50 staffFounded 199524/7
Website universalconnectivity.comLinkedIn
Last checked 8 Nov 2026 · 37 sourced facts
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“Business communication systems - VoIP, internet, UCaaS and more. 24/7 expert support -secure, flexible solutions to grow your business.”reported by the company · universalconnectivity.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 199531 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 6
- Stack tools
- 7
- Certifications
- 1
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityCisco DuoSite
- BackupAxcientSite
- MailMicrosoft 365DNS
- NetworkingFortinetSiteSonicWallSiteCisco MerakiSiteUbiquiti UniFiSite
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Cisco Duo | named on their site · universalconnectivity.com · 8 Nov 2026 |
| Fortinet | named on their site · universalconnectivity.com · 8 Nov 2026 |
| SonicWall | named on their site · universalconnectivity.com · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · universalconnectivity.com · 8 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · universalconnectivity.com · 8 Nov 2026 |
| Axcient | partner badge on their site · universalconnectivity.com · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · universalconnectivity.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · universalconnectivity.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From universalconnectivity.com/services/, universalconnectivity.com/business-internet-services/, universalconnectivity.com/trust/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSSOC 2ISO 27001GDPR
3Industries served
HealthcarepageLegalpageAccountingpageInsurancepageEducationpageRetailpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare-communications-services/, /industries/telecommunications-for-law-firms/, /industries/telecommunications-for-cpa-firms/, /industries/insurance-broker-telecommunications/, /industries/cloud-communications-for-education/, /industries/retail-unified-communications/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · universalconnectivity.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | US-basedreported by the company · universalconnectivity.com · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 8 N Main St, West Hartford, CT 06107Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Universal ConnectivityGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 860-808-1412Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 10 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 Type IIreported by the company · universalconnectivity.com · 8 Nov 2026 |
- Larger than 25% of the 28 MSPs in Connecticut with a known size.
- 7 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1995Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Connecticut
ASG Information TechnologiesWallingford · 11–50 staff
Kelser CorporationGlastonbury · 11–50 staff
The Computer Company, Inc.Cromwell · 11–50 staff
IMC-Business Network SupportNorth Haven · 11–50 staff
Sentium TechWest Hartford
Computronix Managed IT SupportStamford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Connecticut · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 17 public pages read.
Logo: from universalconnectivity.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- universalconnectivity.com/
- universalconnectivity.com/why/
- universalconnectivity.com/about/
- universalconnectivity.com/services/
- universalconnectivity.com/business-internet-services/
- universalconnectivity.com/solutions/
- universalconnectivity.com/contact/
- universalconnectivity.com/industries/
- universalconnectivity.com/industries/retail-unified-communications/
- universalconnectivity.com/industries/telecommunications-for-law-firms/
- universalconnectivity.com/industries/telecommunications-for-cpa-firms/
- universalconnectivity.com/cisco-partner/
- universalconnectivity.com/technology-health-scorecard/
- universalconnectivity.com/careers/
- universalconnectivity.com/support/
- universalconnectivity.com/trust/
- universalconnectivity.com/managed-cyber-security/
Anything not found stays empty. We never guess. Spot an error? Correct it.