MSP-US-MA-UNIVERSAL-NETWORKS
Universal Networks
Managed service provider · Wakefield, Massachusetts
24/7
Last checked 8 Nov 2026 · 13 sourced facts
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“INNOVATIVE SECURITY SOLUTIONS FOR HEALTHCARE TECHNOLOGY & BEYOND”reported by the company · universalne.com · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 7of 13
- Industries
- 0
- Stack tools
- 1
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ScreenConnect | detected (link on their site) · universalne.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (not found)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From universalne.com/services/, universalne.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSS
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · universalne.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 15 Lincoln St, Wakefield, MA 01880Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Universal NetworksGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 781-224-0033Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@universalne.comreported by the company · universalne.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 4.9 / 5 from 87 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 1 stack tool found vs a median of 1 across 5,074 fully researched US MSPs.
- 7 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Massachusetts
APC IntegratedBoston · 11–50 staff
SynivateFoxborough · 11–50 staff
Tabush GroupQuincy
Guardian Information Technologies, Inc.Leominster · 1–10 staff
Cinch I.T.Worcester · 51–200 staff
Power Up BostonPlymouth
Same town first, then similar size, stack and services. More: all MSPs in Massachusetts · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Logo: from universalne.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.