MSP-US-NY-USHERWOOD-OFFICE-T
Usherwood Office Technology
Managed service provider · Watertown, New York
51–200 staffFounded 1976
Last checked 8 Nov 2026 · 27 sourced facts
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“Our Syracuse IT services, serving Central New York, provide solutions for managed IT, managed print, video conferencing, security systems, and more.”reported by the company · usherwood.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 197650 yrs
- Offices
- 2
- Services
- 12of 13
- Industries
- 3
- Stack tools
- 1
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingCisco MerakiSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Cisco Meraki | named on their site · usherwood.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · usherwood.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From usherwood.com/co-managed, usherwood.com/legal, usherwood.com/managed-services. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2
3Industries served
HealthcarepageLegalpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare, /law-firms, /nonprofit.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · usherwood.com · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · usherwood.com · 8 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 20255 State Rte 3, Watertown, NY 13601Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Syracuse, NYreported by the company · usherwood.com · 8 Nov 2026 |
| Service area (as published) | Our Syracuse location is our headquarters, serving all throughout Central New York.reported by the company · usherwood.com · 8 Nov 2026 |
| Trading name | Usherwood Office TechnologyGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 315-472-0050Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 60 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 81% of the 204 MSPs in New York with a known size.
- 1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
- 12 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1976Foundedreported by the company · usherwood.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in New York
The ProActive Technology GroupGreenvale · 51–200 staff
Derive TechnologiesNew York · 51–200 staff
Intrinsic Technology GroupNew York · 51–200 staff
Synergy IT SolutionsIthaca · 51–200 staff
StoredTechAlbany · 51–200 staff
Systech MSPBrooklyn · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from usherwood.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.usherwood.com/syracuse-ny
- www.usherwood.com/about-us
- www.usherwood.com/legal
- www.usherwood.com/co-managed
- www.usherwood.com/managed-services
- www.usherwood.com/contact
- www.usherwood.com/our-partners
- www.usherwood.com/careers
- www.usherwood.com/support
- www.usherwood.com/soc2
- www.usherwood.com/physical-security
- www.usherwood.com/client-testimonials
- www.usherwood.com/nonprofit
- www.usherwood.com/law-firms
- www.usherwood.com/healthcare
- workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1536b186-c03b-48ce-9acc-c2dad0ed97a1&ccId=19000101_000001&lang=en_US
Anything not found stays empty. We never guess. Spot an error? Correct it.