MSP-GB-SOU-VANILLA-CLOUD-LTD
Vanilla Cloud Ltd
Managed service provider · Eastbourne, South East England
11–50 staff24/7
Website vanillacloud.co.ukLinkedIn
Last checked 8 Nov 2026 · 16 sourced facts
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“Vanilla Cloud is an independent communications consultancy providing managed services for telephone systems. Our services include; fixed lines, traditional and hosted solutions, IP telephone systems, VoIP systems, cal…”reported by the company · vanillacloud.co.uk · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- –
- Offices
- 2
- Services
- 5of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
- NetworkingFortinetSiteCisco MerakiSite
- Voice3CXSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Fortinet | partner badge on their site · vanillacloud.co.uk · 8 Nov 2026 |
| Cisco Meraki | partner badge on their site · vanillacloud.co.uk · 8 Nov 2026 |
| 3CX | partner badge on their site · vanillacloud.co.uk · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · vanillacloud.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (not found)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (not found)
- AI services (not found)
From vanillacloud.co.uk/products/it-support/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · vanillacloud.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 28 Meads St, Eastbourne BN20 7QY, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Chadderton Oldhamreported by the company · vanillacloud.co.uk · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Vanilla Cloud LtdGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | VANILLA CLOUD LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Companies House | 07715304 · Active · SIC 96090 Other service activities not elsewhere classified · incorporated 22 July 2011public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 20 7952 2577Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | support@vanillacloud.co.ukreported by the company · vanillacloud.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | not published |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · uk.linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · uk.linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 34% of the 279 MSPs in South East England with a known size.
- 3 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 5 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Eastbourne
M-Tech Systems LtdEastbourne
Qual LimitedHorley · 11–50 staff
Syn-Star IT Support LtdLiss · 11–50 staff
Weald ITUckfield · 11–50 staff
nTrust Systems LtdRedhill · 11–50 staff
RJ Cortel LtdPolegate · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Eastbourne · all MSPs in South East England · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Logo: from vanillacloud.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.