MSP-US-SD-WORKPLACE-BY-DIREC
Workplace by Direct
Managed service provider · Rapid City, South Dakota
51–200 staffFounded 1997
Website workplace-it.comLinkedIn
Last checked 7 Nov 2026 · 31 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Workplace by Direct provides managed IT services, cybersecurity, help desk support, Microsoft 365 support, backups, and local business IT support across Sioux Falls, Rapid City, and the Midwest.”reported by the company · workplace-it.com · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 199729 yrs
- Offices
- 3
- Services
- 10of 13
- Industries
- 2
- Stack tools
- 8
- Certifications
- 0
- Support
- –
1Stack: the tools we found
- PSA / ticketingConnectWise PSASite
- RMMnot found
- Remote accessScreenConnectSite
- Documentationnot found
- SecurityHuntressSiteArctic WolfSiteKnowBe4Site
- BackupAcronisSite
- MailMicrosoft 365DNS
- NetworkingUbiquiti UniFiSite
- Voice8x8Site
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| ConnectWise PSA | detected (link on their site) · workplace-it.com · 7 Nov 2026 |
| ScreenConnect | detected (link on their site) · workplace-it.com · 7 Nov 2026 |
| Huntress | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| Arctic Wolf | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| KnowBe4 | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| Ubiquiti UniFi | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| Acronis | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| 8x8 | partner badge on their site · workplace-it.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · workplace-it.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From workplace-it.com/dental-it-support/, workplace-it.com/managed-it-services/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAAPCI DSS
3Industries served
LegalpageNonprofit / charitypage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /law-firm-it-services/, /nonprofit-it-partner/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · workplace-it.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 18 E Main St, Rapid City, SD 57701Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Sioux Falls, SD · Aberdeen, SDreported by the company · workplace-it.com · 7 Nov 2026 |
| Service area (as published) | Find the teams supporting your region.reported by the company · workplace-it.com · 7 Nov 2026 |
| Trading name | Workplace by DirectGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 605-250-6775Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 3 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 77% of the 1,932 MSPs in the US with a known size.
- 8 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 10 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedreported by the company · workplace-it.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in South Dakota
Golden West TechnologiesRapid City · 51–200 staff
Direct CompaniesSioux Falls
KT ConnectionsRapid City · 11–50 staff
LinkTechRapid City · 11–50 staff
CITE Managed I.T. ServicesRapid City
Vensari TechRapid City
Same town first, then similar size, stack and services. More: all MSPs in South Dakota · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Logo: from workplace-it.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- workplace-it.com/
- workplace-it.com/aboutus/
- workplace-it.com/careers/
- workplace-it.com/dental-it-support/
- workplace-it.com/managed-it-services/
- workplace-it.com/category/managed-it/
- workplace-it.com/our-locations/
- workplace-it.com/nonprofit-it-partner/
- workplace-it.com/law-firm-it-services/
- workplace-it.com/nonprofit-it-support/
- workplace-it.com/financial-it-services/
- workplace-it.com/client-success-stories/
- workplace-it.com/it-consulting-services/
- workplace-it.com/fleet-management/
- workplace-it.com/business-security-systems/
- workplace-it.com/news-and-insights/
Anything not found stays empty. We never guess. Spot an error? Correct it.