23 managed service providers based in Leicester. Most list networking, help desk / IT support and cloud / Microsoft 365 / Azure; 8 offer a NOC or monitoring service, 4 a SOC or MDR service and 3 co-managed IT alongside an in-house team. The industries they most often name are manufacturing, legal and logistics & transport.
5 publish 24/7 support, 0 extended hours and 6 business hours only; the rest don’t say. 1 publish a per-user price: entry prices run from £40 to £40 a month (median £40). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Leicester
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Cipher Knights · Leicester publishes business hours support · has an after-hours line · Google rating 5 from 1 review · names NIST, PCI DSS and Cyber Essentials · holds ISO 27001
TulipTech Ltd · Leicester publishes 24/7 support · states a response time (30-minute consultation with a straight answer) · Google rating 5 from 17 reviews · names PCI DSS, Cyber Essentials and ISO 27001 · holds ISO 27001
Somerbys IT Limited · Leicester Google rating 4.9 from 17 reviews · names Cyber Essentials and Cyber Essentials Plus · Microsoft partner badge · 10 services listed
Computerlink (Leicester) Limited · Leicester publishes 24/7 support · states a response time (8-hour Response or 4-hour Response) · Google rating 5 from 15 reviews · names Cyber Essentials, Cyber Essentials Plus and GDPR · Microsoft partner badge
Microtech · Leicester states a response time (4-hour response) · publishes a per-user price (£40 a month) · Google rating 5 from 17 reviews · names Cyber Essentials · Microsoft partner badge
BhavPro · Leicester publishes business hours support · Google rating 5 from 3 reviews · names Cyber Essentials and GDPR · 11 services listed
Support hours in writing. 11 of 23 here publish their hours (5 24/7), and 7 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 5 state one (22%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (11), GDPR (8) and Cyber Essentials Plus (6). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 7 show a Microsoft partner badge; 1 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Leicester?
23 MSPs in the directory have their HQ in Leicester. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Leicester?
1 of the 23 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £40 to £40 per user a month, with a median of £40 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Leicester offer 24/7 support?
5 publish 24/7 support, and 8 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in East Midlands.
Which MSPs in Leicester offer cybersecurity or a SOC?
Can an MSP in Leicester work alongside our in-house IT team?
Yes: 3 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in East Midlands.
Which MSPs in Leicester specialise in manufacturing?
4 name manufacturing as an industry they serve; Cyber Essentials is the framework named most often here (11 MSPs). See them in East Midlands.
What should I check before hiring an MSP in Leicester?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 5 of 23 MSPs here state a response time on their site.