13 managed service providers based in Chester. Most list backup / disaster recovery, help desk / IT support and cybersecurity; 5 offer a NOC or monitoring service, 3 a SOC or MDR service and 2 co-managed IT alongside an in-house team. The industries they most often name are financial services, legal and manufacturing.
4 publish 24/7 support, 0 extended hours and 2 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Chester
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Obsidian Networks · Chester publishes 24/7 support · Google rating 5 from 9 reviews · names Cyber Essentials and GDPR · holds Cyber Essentials · 10 services listed
TST · Chester Google rating 4.9 from 31 reviews · names NIST, Cyber Essentials and Cyber Essentials Plus · holds Cyber Essentials · 10 services listed
Progressive Robot · Chester publishes 24/7 support · states a response time (response in under 4 minutes) · Google rating 5 from 17 reviews · names SOC 2, ISO 27001 and GDPR · Microsoft partner badge
Protos Networks · Chester publishes 24/7 support · Google rating 5 from 36 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001
E2E Integration Ltd. · Chester publishes 24/7 support · states a response time (response within 4 hours) · Google rating 5 from 2 reviews · names Cyber Essentials, Cyber Essentials Plus and GDPR · Microsoft partner badge
Support hours in writing. 6 of 13 here publish their hours (4 24/7), and 2 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 3 state one (23%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (8), GDPR (6) and Cyber Essentials Plus (5). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 5 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Chester?
13 MSPs in the directory have their HQ in Chester. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Chester?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Chester offer 24/7 support?
4 publish 24/7 support, and 6 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in North West England.
Which MSPs in Chester offer cybersecurity or a SOC?
Can an MSP in Chester work alongside our in-house IT team?
Yes: 2 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in North West England.
Which MSPs in Chester specialise in financial services?
6 name financial services as an industry they serve; Cyber Essentials is the framework named most often here (8 MSPs). See them in North West England.
What should I check before hiring an MSP in Chester?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 3 of 13 MSPs here state a response time on their site.