7 managed service providers based in Dundee. Most list help desk / IT support, backup / disaster recovery and cybersecurity; 3 offer a NOC or monitoring service, 1 a SOC or MDR service and 0 co-managed IT alongside an in-house team.
2 publish 24/7 support, 0 extended hours and 1 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Dundee
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
MF Telecom Services · Dundee Google rating 5 from 1 review · names PCI DSS, Cyber Essentials and GDPR · Microsoft partner badge · holds Cyber Essentials · 10 services listed
Orange Penguin ICT · Dundee publishes business hours support · states a response time (15 min average first response) · Google rating 5 from 32 reviews · names Cyber Essentials, Cyber Essentials Plus and GDPR · 10 services listed
Echo-9 · Dundee publishes 24/7 support · states a response time (answered within 2 hours) · names NIST, Cyber Essentials and ISO 27001
iHTTP · Dundee publishes 24/7 support · Google rating 5 from 2 reviews · holds Cyber Essentials
1 Office Technologies · Dundee Google rating 4.7 from 21 reviews · Microsoft partner badge · 9 services listed
ABCS Solutions · Dundee states a response time (response within 30 minutes) · names Cyber Essentials and GDPR
Support hours in writing. 3 of 7 here publish their hours (2 24/7), and 1 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 3 state one (43%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (4), GDPR (4) and Cyber Essentials Plus (1). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 2 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
7 MSPs in the directory have their HQ in Dundee. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Dundee?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Dundee offer 24/7 support?
2 publish 24/7 support, and 3 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in Scotland.
Which MSPs in Dundee offer cybersecurity or a SOC?
What should I check before hiring an MSP in Dundee?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 3 of 7 MSPs here state a response time on their site.