6 managed service providers based in New Albany. Most list help desk / IT support, backup / disaster recovery and networking; 2 offer a NOC or monitoring service, 2 a SOC or MDR service and 0 co-managed IT alongside an in-house team. The industries they most often name are financial services, healthcare and manufacturing.
1 publish 24/7 support, 0 extended hours and 2 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in New Albany
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Digital Solutions Inc · New Albany publishes 24/7 support · states a response time (1 Hour Response) · Google rating 5 from 2 reviews · names HIPAA · 9 services listed
Red 7 Networking LLC · New Albany publishes business hours support · Google rating 5 from 2 reviews · 8 services listed
Infinite Solutions LLC · New Albany Google rating 4.2 from 19 reviews · 10 services listed
Ohio Valley Networx · New Albany Google rating 5 from 3 reviews · 8 services listed
Support hours in writing. 3 of 6 here publish their hours (1 24/7). Ask who answers at night, and whether that’s the same team.
A response time. Only 1 state one (17%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are HIPAA (1). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 0 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in New Albany?
6 MSPs in the directory have their HQ in New Albany. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in New Albany?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in New Albany offer 24/7 support?
1 publish 24/7 support, and 3 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in Indiana.
Which MSPs in New Albany offer cybersecurity or a SOC?
Which MSPs in New Albany specialise in financial services?
2 name financial services as an industry they serve; HIPAA is the framework named most often here (1 MSPs). See them in Indiana.
What should I check before hiring an MSP in New Albany?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 1 of 6 MSPs here state a response time on their site.